DataLocker Support

SafeCrypt Personal (EOL) 6

• What operating systems does SafeCrypt currently support?
• SafeCrypt Compatibilities
• I moved my files to my SafeCrypt folder but I can still read all of my files. Why?
• Special Characters not Working in SafeCrypt
• OneDrive character limit.

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EncryptDisc - Self Encrypting Optical Media (EOL) 7

• How to use DataLocker EncryptDisc - CD/DVD
• EncryptDisc Troubleshooting
• EncryptDisc Changelog
• Can I burn and encrypt movies to be played with a DVD player?
• Can EncryptDisc prevent users from copying the data from the disc?

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EMS General Information (EOL) 27

• Can I access the Enterprise Admin Console without an IronKey device? (Applies to EMS v. 7.0 or Later)
• Can you recover a lost password?
• Windows continually wants to scan and fix files on the the PRIVATE_USB after unlocking
• Sentry EMS - Adding the External Serial Number to EMS
• IronKey Anti-Malware Scanner: Unable to connect to the Update Server

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H100 & H200 Hard Drives (EOL) 17

• H100/H200 Management Code
• H100/H200 Access is Blocked
• H100/H200 Mac Compatibility
• H100/H200 Drives Shows as "Locked"
• H100/H200 Devices on Different Operating Systems

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EMS On-Premise (EOL) 12

• Release Notes for IronKey EMS On-Premises 7.1.0.0
• Connectivity to IronKey Enterprise Server: Error Code 28 or 56
• "Internet download failure" error during an IronKey software update
• Creating Certificates - Server and Issuer
• What if my System Admin device is lost or corrupt?

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EMS Release Notes and Manuals (EOL) 2

• IronKey EMS Cloud Release Notes
• IronKey EMS On-Prem Release Notes

X200 Devices (EOL) 7

• Windows (8, 8.1, 10), login software does not show a login button
• Cannot Open Sentry in Windows 7 32-bit
• How can an admin change the password on an IronKey X100/X200 Enterprise device?
• Error (5028) when Recommissioning a Device or using Admin Tools.
• D200 and S200 Enterprise Device Recommission

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EMS General Error Messages (EOL) 10

• Windows error (1392) A Control Panel application error has occurred
• Application error (3033) A Control Panel application error has occurred
• "Application error (5020)"
• How to fix IronKey "Network error (35)" or "Error Code: 35"
• "DevCore error (36): Login failed"

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DL2/DL3/DL3FE (EOL) 36

• What is the default password for my DL3, DL3FE, DL Enterprise (DL2)?
• Set up an Administrator Password on the DL2(DataLocker Enterprise)
• Strong Password Feature for DL3/DL3 FE
• DL3/DL3 FE User Manual
• DL3 Configurator

View all 36