This page is for the release notes for EMS cloud. For EMS on-prem the release notes can be found here: IronKey EMS On-Prem Release notes.       


IronKey ™ EMS Cloud Release Notes    





v21.1    

Release Date: August 17, 2021


What's New:


1. Miscellaneous improvements


REMINDER: Phase 2 of the IronKey EMS Cloud service End of Life process will take effect on February 2, 2022. Read the full announcement.


Management features (such as password reset, device recommission, device detonation) will be blocked on IronKey legacy device models S100, S200, D200, S250, D250, W500, W700, W700-SC.


To minimize the impact on your organization, please contact DataLocker Sales to find out how to replace your legacy devices with current device models and best practices on how to plan a migration to the latest central management platform, SafeConsole. Read the full announcement. Please visit a list of other device models that are compatible with both EMS and SafeConsole platforms.



v20.1    

Release Date: October 13, 2020


What’s New:


1. Miscellaneous improvements


REMINDER: Phase 1 of the IronKey EMS Cloud service End of Life process will take effect on January 1, 2021. Read the full announcement.


IronKey legacy device models S100, S200, D200, S250, D250, W500, W700, W700-SC will be blocked from activation (other Silver Bullet features will still function as expected).


To minimize the impact on your organization, please contact DataLocker Sales to find out how to replace your legacy devices with current device models and best practices on how to plan a migration to the latest central management platform, SafeConsole. Read the full announcement. Please visit a list of other device models that are compatible with both EMS and SafeConsole platforms.




v19.4    

Release Date: June 25, 2019    


What’s New:


1. Miscellaneous fixes and improvements  



v19.3    

Release Date: March 19, 2019    


What’s New:


1. Miscellaneous fixes and improvements  


v19.2    

Release Date: February 12, 2019    


What’s New:


1. Added ‘Last Used’ column to the Device List table on the Manage Devices page.     

   

2. Resolved an issue on the Manage Devices page: Admin users can view only devices of their group and subgroups.       


3. Resolved an issue: ‘Last Used’ column value in the downloaded device list is now properly updated for S100 and x200 devices.       


4. Minor fixes and stability improvements    



v18.5    

Release Date: October 16, 2018

What’s New:

1. IronKey D300SM device support
IronKey EMS now supports the new IronKey D300SM secure flash drive, an encrypted USB 3.0 drive with FIPS 140-2 Level 3 certifications.

2. Activation email templates now have a new optional variable ‘Policy Name’. Please visit IronKey EMS Cloud Admin Guide for more information on how to customize your activation email templates.

3. Minor fixes and stability improvements    



v18.4    

Release Date: July 10, 2018

What’s New:

1. Email notification for events
Alerts feature is now available for all accounts. It provides email notifications to administrator users about important events. Administrators can set up an alert to receive a daily message summarizing the events that have occurred in the last 24 hours or receive a selected report.

2. Silver Bullet Access Controls policy option is now set as Active by default in the Add Policy template on the Manage Policies page. Existing policies are not affected by this change.

3. New link Managing S100 and X200 devices have been added to Add User, Add Device, and Add Multiple Users dialogs for quick instructions on how to manage legacy S100 and X200 devices.

Important Note: If your first and second system administrators in your account use Web-based login, you must create a new System Admin user with Device and Password authentication and activate an S100, S200, or D200 device before activating these device types with users of other roles.

4. Minor fixes and stability improvements


    

v18.2    

Release Date: April 24, 2018    


    

WHAT’S NEW:    


    

1. Support for DataLocker Sentry ONE and Sentry ONE Managed devices  

IronKey EMS can now manage DataLocker's newest secure flash drive, Sentry ONE.  Available in both standard and managed editions with FIPS 140-2 Level 3 certifications.  Capacity is available from 4GB to 128GB with 256GB coming soon in Q4 2018.  For more info, visit Sentry ONE's web page.    


2. IronKey EMS Announcement dialog

New IronKey EMS Announcement pop-up dialog will be displayed on the Enterprise Dashboard page for IronKey EMS version updates and other DataLocker special announcements.    


3. Editable Serial Number

Serial Number for DataLocker Sentry and IronKey D300M devices can now be edited on the Device Profile page.    


4. Device update link

New link Updates for D300M and Sentry devices has been added to the System Console - Update Management page    


5. Minor fixes and stability improvements    



v18.1.2    

Release Date: January 23, 2018    



IMPROVEMENTS    


    

KNOWN ISSUES    

  • Issues with a password reset when pre-registration of a D300M device with client version 5.2.0. Recommended to upgrade to version 5.6.0 before registration. Device upgrades can be found by contacting Kingston.     




v17.6.4

Release Date: Aug 22, 2017


IronKey ™ EMS Cloud Release Notes for v17.6.4


WHAT’S NEW in version 17.6.4:

1. Add device policy option to only allow admin users to view password recovery codes for Sentry EMS and D300M devices via the admin console. Sentry EMS and D300M device users with this policy option enabled will not require an online account, skipping this step during activation. These users will not be able to view the recovery code directly, it must be provided by an administrator. When initiating password help, no email will be sent- the device will be treated as if it does not have an online account.

2. Minor bug fixes and stability improvements


KNOWN ISSUES:

  • Add policy: 'Only allow admins to view recovery code' checkbox and custom message field do not reset to default values if policy type is changed to user policy, then back to device policy.
    Workaround: manually reset these fields if so desired.


  • On D300M or Sentry EMS devices that are using older software versions (before v5.6 for D300M or v5.5 for Sentry EMS), activating the device without an online account (including when “Only allow admins to view recovery code” is enabled) and later updating the device policy to enable online account does not prompt the user to create an online account.
    Workaround: Update the device software.


  • If the policy is updated on D300M or Sentry devices with the 'Only allow admins to view recovery code' checkbox enabled, the device will not immediately be able to use password help.
    Workaround: unlock the device once after the policy update to sync the recovery code.



v17.4.4

Release Date: May 2, 2017


Improvements


  • Deviceless account upgrade. For accounts created before September 2016, your account will now support device-less administrators. If you have not already done so, upon creating a device-less user you will be prompted to create the Default User Policy. Deviceless administrators do not need a physical IronKey device to manage the account.


  • Approve legacy device admins from the user profile. Previously, approval of S100/X200 admins could only be performed from an existing S100/X200 admin device. This meant that any accounts created without the first admin as an S100/X200 could not approve any S100/X200 user for admin access. Now, any existing system admin can approve S100/X200 users as admins by going to the user profile and clicking ‘Approve Admin.’


  • Minor bug fixes and stability improvements


KNOWN ISSUES


  • Firefox Browser: On the https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the link for the second time.


  • Text entered within angular brackets is not saved in the ‘Comments’ section on the User Profile page. Workaround: Remove angular brackets.


  • If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


  • Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform a sort or filter.



v17.3.5

Release Date: April 4, 2017



IMPROVEMENTS


  • Deviceless account upgrade. For accounts created before September 2016, your account will now support device-less administrators. On the first log-in by a system admin, you will be prompted to create the Default User Policy, after which you can create device-less administrators. Deviceless administrators do not need a physical IronKey device to manage the account.


  • Receive an alert if available device seats is below a threshold. This setting can be found under the Account Alerts section, My Account tab. When enabled, if a device is activated and the remaining device license count is below the specified number, the administrator will be alerted.


  • Minor bug fixes and stability improvements


KNOWN ISSUES


  • Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the link for the second time.


  • Text entered within angular brackets is not saved in the ‘Comments’ section on the User Profile page. Workaround: Remove angular brackets.


  • If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


  • Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform a sort or filter.



v16.6.5


Release Date: December 8, 2016



IMPROVEMENTS


  • Support for DataLocker Sentry EMS Device


  • An invalid log ‘User Logged into Online Account’ is no longer generated on the ‘User Profile’ page when the D300M device is activated.


  • Minor bug fixes and stability improvements


KNOWN ISSUES


  • The title ‘Password Aging & Reuse' is not displayed on the policy section banner on Add New/Edit Policy page for the 'Administrative User' policy.


  • Default Storage Activation Email and Default Workspace Activation Email templates are not updated automatically with a new text if they were previously modified by a System Admin and then restored to the default value. Workaround: To obtain the latest updated template text, open the default template on the Message Center page in System Console and click the ‘Restore to Default’ button.


  • Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the link for the second time.


  • Text entered within angular brackets is not saved in the ‘Comments’ section on the User Profile page. Workaround: Remove angular brackets.


  • If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


  • Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform sort or filter.



v16.5.7

Release Date: October 11, 2016


WHAT’S NEW in version 16.5.7:


1. Additional rebranding changes


2. Default Activation Email templates were updated


3. Device serial number column was added to the event list .csv download from Enterprise Dashboard


4. Bug fixes and stability improvements


NOTABLE BUG FIXES


Firefox Browser: On https://my.ironkey.com page ‘Log in’ button is now responsive with the first click.


Chrome browser: On the Manage User page in List mode previously selected ‘Username’ checkbox is now


cleared after clicking the ‘Back’ button in the browser.


Custom Admin is now able to rename Standard Users on the Manage Users page.


‘Username’ search is now supported in the Search field.


KNOWN ISSUES


Default Storage Activation Email and Default Workspace Activation Email templates are not updated automatically with a new text if they were previously modified by a System Admin and then restored to the default value. Workaround: To obtain the latest updated template text, open the default template on the Message Center page in System Console and click the ‘Restore to Default’ button.

Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. 

Workaround: Click on the link for the second time.

An invalid log ‘User Logged into Online Account’ is generated on the ‘User Profile’ page when the D300M device is activated.

Text entered within angular brackets is not saved in the ‘Comments’ section on the User Profile page. 

Workaround: Remove angular brackets.

If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform a sort or filter.




v16.4.28.1

Release Date: September 13, 2016



WHAT’S NEW IN version 16.4.28.1:


1. Two Default Activation Email Templates

There are now two device activation email templates, one for Storage devices and the other for Workspace devices. You can customize the content in these templates according to company requirements.


2. Support for IronKey D300 Managed Device

IronKey EMS now supports the new IronKey D300 Managed device. Designed for business-grade security, the D300 is an encrypted USB 3.0 drive that is FIPS 140-2 Level 3 certified and TAA-compliant.


3. Web login to management console using the online account (applies to accounts created after September 13, 2016)

Administrators can log in directly to the management console Web application with Username & Password only, no admin device is required.


4. Changes to User Profile Page

Recommissioned devices in the IronKey Devices list will be hidden by default. The “View” list includes “Current Devices” (default setting) and “All Devices”. A current device still uses an active seat license and can be in one of the following states: Disabled, Pending recommission, Awaiting detonation. The “All Devices” view will also display Deleted, Recommissioned, and Detonated devices.


5. If an account exceeds the number of licensed seats, or if the account license has expired, a message prompt is displayed in Admin Console to update or renew the license. New users or devices cannot be added until the license is renewed.


6. Secret Security Answer is now masked


7. Minor User Interface Improvements



BUG FIXES


When the ‘Silver Bullet Access Controls’ policy section is ‘Inactive’ the default value of the 'Max Unlocks Without Connection' field now remains set to default 10 upon saving the policy.


When RSA SecurID is enabled in the policy but no CT-KIP URL is provided, the policy is now saved without errors.


KNOWN ISSUES


Firefox Browser: On https://my.ironkey.com page ‘Log in’ button and the ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the button/link for the second time.


Chrome browser:  On the Manage User page in List mode, the previously selected ‘Username’ checkbox remains checked after clicking the browser ‘Back’ button. Workaround: Manually click on the checked checkbox to unselect the user.


Custom Admin cannot rename Standard Users. Workaround: If needed, send a request to your System Admin to rename the users.


Text entered within angular brackets is not saved in the ‘Comments’ section on the User Profile page. Workaround: Remove angular brackets.


If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform a sort or filter.


‘Username’ search is not supported in the Search field.