General Information

H100/H200 Management Code
Do I need to keep the Management Code secret?   The Management Code for the H100 and H200 does not give access to any private data or use of key material ...
Tue, 25 Sep, 2018 at 10:20 AM
H100/H200 Access is Blocked
I am the only administrator of the Defender device, what should I do if my password and bio-metric access is blocked?   For the H100 and H200, you can no ...
Mon, 2 Oct, 2017 at 9:43 AM
Login to a Defender Drive
How many users at a time can login to the Imation Defender device?   While a Defender F100, F150, F200, H100 and H200 can be configured for multiple use...
Tue, 25 Sep, 2018 at 10:20 AM
H100/H200 Mac Compatibility
The H100 and H200 + Bio, are fully compatible with Mac OS 10.5 and higher. If you are experiencing mounting issues with the H100 or H200, update your drive ...
Mon, 2 Oct, 2017 at 9:51 AM
H100/H200 Drives Shows as "Locked"
When connecting an H100/H200 disk drive, it shows as "Locked."   When a Defender product is connected to the computer, the writable drive will a...
Mon, 2 Oct, 2017 at 9:54 AM
H100/H200 Devices on Different Operating Systems
Are the H100/H200 Hard Drives portable from one PC to another with different Operating Systems? The H100 and H200 are portable from one PC to another. They...
Mon, 2 Oct, 2017 at 9:58 AM
Safely Removing a H200 Device
How can I safely remove my H200 device?   For the H200 drive, close the browser and any application(s) which you were using to do read/write to the read-o...
Mon, 2 Oct, 2017 at 4:01 PM
H100/H200 Drive states that "The image on this device does not contain a proper End User License Agreement"
If you get an error message "The image on this device does not contain a proper End User License Agreement", that may indicate that the unlocker a...
Mon, 2 Oct, 2017 at 10:51 AM
User Guide - H200
Access the following link to download/view H200 documentation: https://datalocker.com/product/ironkey-h200-biometric/
Mon, 2 Oct, 2017 at 11:59 AM
H200 on Windows XP with Symantec Anti-Virus
Is there a conflict when running the H200 on a Windows XP system with Symantec antivirus software?   Windows XP SP3 operates successfully. There is a poss...
Mon, 2 Oct, 2017 at 12:00 PM