General Error Messages

Windows error (1392) A Control Panel application error has occurred
A "Windows Error (1392) A Control Panel Application error has occurred" message appears when attempting to unlock an IronKey device. This might b...
Thu, 23 Jul, 2020 at 3:50 PM
Application error (3033) A Control Panel application error has occurred
When you experience Application Error (3033), you will need to update your device to the latest version using the following link to resolve the error: htt...
Tue, 5 Oct, 2021 at 4:15 PM
"Application error (5020)"
While rare, Application Error (5020) may happen when the IronKey Control Panel is open and you are reformatting your IronKey's Secure Files Volume, wh...
Thu, 23 Jul, 2020 at 3:50 PM
How to fix IronKey "Network error (35)" or "Error Code: 35"
An "Error Code: 35" message might appear while attempting to check for device software updates.  Additionally, a "Network error (35): An In...
Thu, 23 Jul, 2020 at 3:51 PM
"DevCore error (36): Login failed"
A "DevCore error (36): Login failed Note that your IronKey device password has been set" message might appear when initializing an IronKey with a...
Thu, 23 Jul, 2020 at 3:51 PM
How to fix "Error Code: -17" while updating IronKey.
If an "Error Code: -17 - Updating your IronKey failed" message appears during an update, the computer's user permissions are possibly not be...
Thu, 23 Jul, 2020 at 3:52 PM
Application error (2063) A Control Panel application error has occurred
The "Application error (2063): A Control Panel application error has occurred" message might appear after a device has been updated, or when atte...
Tue, 11 Aug, 2020 at 12:19 PM
IronKey has detected a problem. Error Code: 56
Error 56 appears when a network connectivity issue exists. Try changing the network settings in IronKey Control Panel: Click Settings > Network Set...
Fri, 29 Sep, 2017 at 11:38 AM
S200 and D200 - Application Error 3031
Error 3031 is when the device is configured to use a proxy server for Internet access, but no valid proxy server has been entered. This is usually only use...
Tue, 11 Aug, 2020 at 12:24 PM
"The Linux client does not yet support this device's login policy" error appears when unlocking an Enterprise device.
When attempting to unlock an IronKey Enterprise device in Linux, one may receive the following error message. "The Linux client does not yet support ...
Tue, 11 Aug, 2020 at 12:29 PM