General Error Messages

Windows error (1392) A Control Panel application error has occurred
A "Windows Error (1392) A Control Panel Application error has occurred" message appears when attempting to unlock an IronKey device. This might b...
Wed, 25 May, 2022 at 10:49 AM
Application error (3033) A Control Panel application error has occurred
When you experience Application Error (3033), you will need to update your device to the latest version using the following link to resolve the error: htt...
Tue, 31 May, 2022 at 11:30 AM
"Application error (5020)"
While rare, Application Error (5020) may happen when the IronKey Control Panel is open and you are reformatting your IronKey's Secure Files Volume, wh...
Tue, 31 May, 2022 at 11:40 AM
How to fix IronKey "Network error (35)" or "Error Code: 35"
An "Error Code: 35" message might appear while attempting to check for device software updates.  Additionally, a "Network error (35): An In...
Tue, 31 May, 2022 at 11:47 AM
"DevCore error (36): Login failed"
A "DevCore error (36): Login failed Note that your IronKey device password has been set" message might appear when initializing an IronKey with a...
Tue, 31 May, 2022 at 11:54 AM
How to fix "Error Code: -17" while updating IronKey.
If an "Error Code: -17 - Updating your IronKey failed" message appears during an update, the computer may not have the correct user permissions. ...
Tue, 31 May, 2022 at 11:55 AM
Application error (2063) A Control Panel application error has occurred
The "Application error (2063): A Control Panel application error has occurred" message might appear after a device has been updated, or when atte...
Fri, 27 May, 2022 at 3:32 PM
IronKey has detected a problem. Error Code: 56
Error 56 appears when a network connectivity issue exists.  Try changing the network settings in IronKey Control Panel: Click Settings > Network Sett...
Mon, 4 Apr, 2022 at 11:30 AM
S200 and D200 - Application Error 3031
Error 3031 is when the device is configured to use a proxy server for Internet access, but no valid proxy server has been entered. This is usually only use...
Fri, 27 May, 2022 at 3:40 PM
"The Linux client does not yet support this device's login policy" error appears when unlocking an Enterprise device.
When attempting to unlock an IronKey Enterprise device in Linux, one may receive the following error message. "The Linux client does not yet support ...
Tue, 5 Apr, 2022 at 3:25 PM