General Error Messages
If this error appears, your system clock is off by at least one year.
To resolve this issue, reset your system clock to the current time.
Fri, 29 Sep, 2017 at 11:32 AM
An "Application error (25665535) A Control Panel application error has occurred" message appears when an incorrect Network Setting exists and/or...
Fri, 29 Sep, 2017 at 11:33 AM
At times a user may receive the following pop-up error messages when attempting to unlock their IronKey:
E8010002 E801003A E8010043
This can occur be...
Fri, 29 Sep, 2017 at 11:33 AM
You may encounter an Application error (1087) when launching Mozilla Firefox or clicking the "my.ironkey.com" button within the IronKey Control ...
Fri, 29 Sep, 2017 at 11:33 AM
A "Windows Error (1392) A Control Panel Application error has occurred" message appears when attempting to unlock an IronKey device. This might ...
Fri, 29 Sep, 2017 at 11:33 AM
Update your device to the latest version. If you require assistance, please contact Technical Support at support@datalocker.com.
Fri, 29 Sep, 2017 at 11:33 AM
While rare, Application Error (5020) may happen when the IronKey Control Panel is open and you are reformatting your IronKey's Secure Files Volume, w...
Fri, 29 Sep, 2017 at 11:34 AM
An "Error Code: 35" message might appear while attempting to check for device software updates. A "Network error (35): An Internet Connectio...
Wed, 9 May, 2018 at 5:16 PM
A "DevCore error (36): Login failed Note that your IronKey device password has been set" message might appear when initializing an IronKey with ...
Fri, 29 Sep, 2017 at 11:35 AM
If an "Error Code: -17 - Updating your IronKey failed" message appears during an update, the computer's user permissions are possibly not b...
Fri, 29 Sep, 2017 at 11:35 AM