DataLocker Support

SafeConsole (General) 57

• Disaster recovery process for SafeConsole server
• Forgot My Device Password
• I get a 403 forbidden error when trying to access SafeConsole
• Requiring Each User To Have A Unique Token
• Adding and Modifying Users and Domain Paths

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SafeConsole Licenses and Activations 1

• Licensing For Each Device Status

SafeConsole Policies 4

• McAfee Anti-Malware Integration
• Deny Access by GeoFence
• New Feature To Device State Management Policy
• Using ISPs in GeoFence and Trusted Zone

SafeConsole (On-Premise) 15

• Enable debug logging for on your SafeConsole On-Prem
• SafeConsole On-Prem Installation Checklist
• Manual Activation for SafeConsole
• How to update SafeConsole 5.x to the newest version
• SafeConsole SSL Certificate Upgrade Process for On-Premises Version(s) 5.2+

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SafeConsole Ready Devices 7

• Generate Debug Logging for Support Team
• How To Reset a Sentry Drive
• How do I filter files for the built-in Anti-Malware protection?
• What initiates self destruct mode?
• Locating the VID/PID and Serial Number of Your SafeConsole Device

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Previous SafeConsole Release Notes 25

• SafeConsole v5.2 Release Notes
• SafeConsole Upgrading 4.9 to 5.1
• SafeConsole 5.4 Release Notes
• Schedule Device Actions
• Assign Custom Policies Directly to Users and Devices

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SafeConsole Install Troubleshooting 8

• Create a GPO for blocking USB drives
• Sentry Proxy Detection and Network Issues
• Graylog Quick Guide for SIEM Setup - SafeConsole 5.2
• SafeConsole License Deactivation
• What happens when my SafeConsole license expires?

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ZoneBuilder 6

• Defining a Trusted Zone
• ZoneBuilder - Requiring certificates from own CA
• Share a SafeConsole Ready Device with ZoneBuilder
• How to use ZoneBuilder with write protection
• Deploying ZoneBuilder Client Certificates

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Current SafeConsole Release Notes, News, and Manuals 12

• SafeConsole 5.9 Release Notes
• SafeConsole 5.8 Release Notes
• SafeConsole 5.7 Release Notes
• SafeConsole 5.6 Release Notes
• SafeConsole On-Prem Installation Guide

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Admin Management 1

• Setting up Group Admins - Best Practices