SafeConsole (General)
Applies only to SafeConsole OnPremise Since a SafeConsole server is not required for devices to function, it is not considered critical and fail-over i...
Tue, 15 Mar, 2022 at 1:49 PM
DataLocker devices have a limited number of incorrect password attempts allowed before the device initiates a factory reset or self-destruct action. After t...
Mon, 11 Apr, 2022 at 12:22 PM
This error occurs when you are trying to access your SafeConsole server with admin geofencing enabled from an IP or location that is excluded by its setting...
Wed, 18 May, 2022 at 1:48 PM
With SafeConsole 5.2+, device registration can be restricted by requiring all users to enter a unique token along with the standard connection-token. ...
Mon, 31 Jan, 2022 at 2:45 PM
With SafeConsole 5.2+ it is now easier than ever to Add and Edit Users and where they belong. New Registration can still be automatically organized by ...
Mon, 31 Jan, 2022 at 2:06 PM
The document goes through some of the errors that can be seen when analysing the catalina.log from SafeConsole, available in the logs folder of the instal...
Thu, 12 May, 2016 at 10:25 PM
SafeConsole OnPrem: For inbound connections to the SafeConsole server HTTPS (port 443) is used as default although this port is configurable to any port...
Wed, 2 May, 2018 at 11:02 AM
Only Applies to SafeConsole 5.0 or lower versions. SafeConsole Ready Devices require a reg key and certificate to be present on initialization to conne...
Thu, 5 Nov, 2020 at 11:10 PM
Applies only to SafeConsole OnPrem
This problem has been identified as having to do with the passwords on the certificates (old/new) not matching whic...
Wed, 6 Apr, 2016 at 7:23 AM
Applies only to SafeConsole OnPrem v4.x The Problem The SafeConsole SSL Certificate has expired due to the use of a public CA certificate or an...
Mon, 7 Mar, 2022 at 4:03 PM