DataLocker Support

Applies only to SafeConsole OnPremise   Since SafeConsole Server is not required for devices to function, it is not considered critical and fail-over is ...

DataLocker devices have a limited number of incorrect password attempts allowed before the device initiates a factory reset or self-destruct action. After t...

Applies only to SafeConsole OnPrem   The 403 error indicates that your computer’s IP is blocked in the Trusted Zone IP address filter. This co...

With SafeConsole 5.2+ Device Registration can be restricted by requiring all users to enter a unique token along with the standard connection-token. (...

With SafeConsole 5.2+ it is now easier than ever to Add and Edit Users and where they belong.  New Registration can still be automatically organized by ...

The document goes through some of the errors that can be seen when analysing the catalina.log from SafeConsole, available in the logs folder of the instal...

HTTP Status 403 - Access to the specified resource () has been forbidden. Possible reasons: The machine trying to access SafeConsole is not in...

SafeConsole OnPrem: For inbound connections to the SafeConsole server HTTPS (port 443) is used as default although this port is configurable to any port...

Only Applies to SafeConsole 5.0 or lower versions.  SafeConsole Ready Devices require a reg key and certificate to be present on initialization to conne...

Applies only to SafeConsole OnPrem This problem has been identified as having to do with the passwords on the certificates (old/new) not matching whic...