SafeConsole (General)

Why do I have a false "File Restricted" event in my device audit logs.
Applies to SafeConsole 5.0.x Some programs may write temp files to the device that mimics a file blocking event. Usually, these files will have "...
Fri, 10 Mar, 2023 at 1:13 PM
Unable to use device on machine - to set password, reset or initialize
In certain circumstances, your drive may fail to mount or operate as normal. Generally, this is due to environmental issues (DLP software, antivirus, endp...
Tue, 14 Mar, 2023 at 12:55 PM
The Geolocation data for my IP address is incorrect.
SafeConsole uses third-party location services to obtain its geolocation data for each IP address.   If running SafeConsole On-Premises, please make s...
Fri, 10 Mar, 2023 at 1:13 PM
How do I Manually Export Users from Active Directory?
Use the Get-AdUser Cmdlet to export a CSV list that includes DistinguishedName, EmailAddress, and ObjectGUID. Depending on the size of your active director...
Tue, 7 Mar, 2023 at 2:44 PM
Manually adding users without Active Directory
SafeConsole can populate its users in multiple ways.  When a user registers a device, SafeConsole will query the Active Directory server to figure out wh...
Thu, 6 Apr, 2023 at 4:20 PM
How to use Gmail SMTP with SafeConsole On-Prem
*This applies only to SafeConsole On-Premises v5.1.x. The screenshots below will show the easy steps to use your own Gmail SMTP credentials to send all ...
Tue, 14 Mar, 2023 at 12:56 PM
Resetting a device with Safeconsole
Please preview the video below to learn how to reset a device in SafeConsole.
Tue, 7 Mar, 2023 at 2:45 PM
Require devices to register to server out of the box on MacOS.
Admins can require devices to register to a server out of the box on macOS by running the command below from Terminal. This will attach the server registrat...
Fri, 10 Mar, 2023 at 1:12 PM
SafeConsole Publisher
SafeConsole allows you to copy files from a network file share to a SafeConsole Ready Device.  Please note: Publisher is only compatible with versions 6...
Fri, 10 Mar, 2023 at 1:13 PM
Password Reset Email Subject Formatting is Incorrect
When a user forgets their password while connected to SafeConsole they can request a password reset by going to Actions -> Forgot password Cl...
Fri, 31 Mar, 2023 at 2:12 PM