SafeConsole Ready Devices
Below you will find the steps to gather logs for the support from your devices. If submitting your log file to DataLocker support so that we may fully...
Wed, 7 Apr, 2021 at 3:04 PM
Mac OSX: Resetting your Sentry drive will wipe the drive contents and restore it to factory settings. Click on Actions->Reset to restore the drive. ...
Fri, 29 Sep, 2017 at 11:58 AM
https://javadl-esd-secure.oracle.com : This is a Java version check that is performed by your operating system. Since we need to access the client certifi...
Wed, 23 Aug, 2017 at 1:54 PM
This article contains all the files that are created and used for the SafeConsole client's built-in Anti-Malware protection. Use this list of files to...
Wed, 23 Aug, 2017 at 9:15 PM
The "Self Destruct" feature is a defense against brute force password hack attempts. DataLocker products (Enterprise, DL3 and Sentry) perform this...
Fri, 29 Sep, 2017 at 11:59 AM
We currently have no means of recovering ANY password from our drives. For DL3 and Enterprise users:
If you are a DL3 or Enterprise customer, you may be ...
Fri, 25 Mar, 2016 at 7:08 AM
1. Open File Explorer 2. Right Click on the drive and select Properties 3. Inside of Properties select Hardware from the top menu 4. Select ...
Fri, 16 Mar, 2018 at 1:13 PM
As part of the registration process, users can add custom data that is assigned to their SafeConsole READY devices. This custom data is viewable to the admi...
Thu, 21 Nov, 2019 at 12:04 PM