SafeConsole Ready Devices

Generate Debug Logging for Support Team
Below you will find the steps to gather logs for support from your devices.  If you are submitting your log file to DataLocker Support so that we ma...
Tue, 28 Dec, 2021 at 12:33 PM
How To Reset a Sentry Drive
For 4.x Devices: Sentry FIPS, Sentry 3.0, and Sentry 3 FIPS (still running version 4.x) Mac OSX: Resetting your Sentry drive will wipe the drive contents ...
Tue, 14 Jun, 2022 at 1:35 PM
How do I filter files for the built-in Anti-Malware protection?
This article contains all the files that are created and used for the SafeConsole client's built-in Anti-Malware protection.  Use this list of files to...
Mon, 4 Apr, 2022 at 4:26 PM
What initiates self destruct mode?
The "Self Destruct" feature is a defense against brute force password hack attempts. DataLocker products (Enterprise, DL3, and Sentry) perform thi...
Mon, 6 Jun, 2022 at 4:44 PM
Locating the VID/PID and Serial Number of Your SafeConsole Device
1. Open File Explorer 2. Right click on the drive and select Properties 3. Inside of Properties select Hardware from the top menu  4. Select ...
Tue, 28 Dec, 2021 at 12:47 PM
SafeConsole READY devices - Adding Device Asset Tag to SafeConsole
As part of the registration process, users can add custom data that is assigned to their SafeConsole READY devices. This custom data is viewable to the adm...
Thu, 7 Jul, 2022 at 1:33 PM
Upgrading the Sentry 3 FIPS from 4.x to 6.6
New Features/Changes: The initial release of Unified Client for Sentry 3 FIPS Legacy client version 4.8.xx will update to Unified Client Same featu...
Tue, 7 Jun, 2022 at 3:47 PM