* Applies to SafeConsole On-Prem only.

This process will help you sync your Active Directory with SafeConsole.  

Perform the following steps:

  1. Run SafeConsoleConfigurator to stop the SafeConsole service. (You can also stop this from Windows Services Manager.)
  2. If running, closeout of the SafeConsoleConfigurator and leave the SafeConsole service stopped.
  3. Browse to your SafeConsole install folder, normally it is in C:\program files\safeconsole.
  4. Continue to the db folder.
  5. Create a new folder named backup for storing the original database files.  (This step is optional.)
  6. Run SafeConsoleConfigurator again but this time configure it for AD integration.
  7. Step through all the pages and do not generate a new certificate.
  8. You should now log in with your AD credentials.
  9. Once you have logged into the SafeConsole Admin Portal, you will see all your Users have now been synced.