EMS General Information (EOL)
Drives can continue to be used after you have retired your EMS server as long as no policies require the drive to check in to unlock. Additionally, feat...
Thu, 6 Apr, 2023 at 4:31 PM
Most likely the X250 device requires a software update to 3.5.0.0 to resolve this issue. Please contact support@datalocker.com for the update link. I...
Mon, 2 May, 2022 at 11:12 AM
Detonate: If you detonate a device, this will trigger its built-in self-destruct mechanism and the device will become permanently unusable. Deton...
Mon, 2 May, 2022 at 11:13 AM
For an administrator to receive device and user lists via email, you will need to configure your online account settings to enable this feature. 1. Clic...
Mon, 2 May, 2022 at 11:14 AM
The autorun.inf message is part of the DataLocker Anti-Malware protection. This message will appear if there was an attempt to modify the AutoRun file locat...
Mon, 2 May, 2022 at 11:14 AM
The latest version of Enterprise Management Server (EMS) allows Sys Admins to create Web Login accounts to access the EMS console without the need for hardw...
Fri, 29 Apr, 2022 at 2:35 PM
This article will walk you through two different ways a password can be reset on the Sentry EMS, Sentry One and the D300M/SM. The first method will show how...
Fri, 29 Apr, 2022 at 2:38 PM
If an Administrator navigates to the' Device Profile' page to perform Silver Bullet functions and they are not displayed as per the screenshot below...
Fri, 29 Apr, 2022 at 2:39 PM
Availability: EMS Cloud, EMS On-Prem v7.2 and newer The following guide will allow an EMS Admin to pre-register Sentry and D300M/SM devices for End User...
Fri, 29 Apr, 2022 at 2:45 PM
Summary: Many modern processors are susceptible to a group of vulnerabilities which are referred to as Meltdown and Spectre. These vulnerabilities allow u...
Fri, 5 Nov, 2021 at 11:50 AM