SafeConsole (General)

Disaster recovery process for SafeConsole server
Applies only to SafeConsole OnPremise   Since a SafeConsole server is not required for devices to function, it is not considered critical and fail-over i...
Tue, 15 Mar, 2022 at 1:49 PM
Forgot My Device Password
DataLocker devices have a limited number of incorrect password attempts allowed before the device initiates a factory reset or self-destruct action. After t...
Mon, 11 Apr, 2022 at 12:22 PM
I get a 403 forbidden error when trying to access SafeConsole
This error occurs when you are trying to access your SafeConsole server with admin geofencing enabled from an IP or location that is excluded by its setting...
Wed, 18 May, 2022 at 1:48 PM
Requiring Each User To Have A Unique Token
With SafeConsole 5.2+, device registration can be restricted by requiring all users to enter a unique token along with the standard connection-token. ...
Mon, 31 Jan, 2022 at 2:45 PM
Adding and Modifying Users and Domain Paths
With SafeConsole 5.2+ it is now easier than ever to Add and Edit Users and where they belong.  New Registration can still be automatically organized by ...
Mon, 31 Jan, 2022 at 2:06 PM
Needed Ports to run SafeConsole
SafeConsole OnPrem: For inbound connections to the SafeConsole server HTTPS (port 443) is used as default although this port is configurable to any port...
Fri, 27 May, 2022 at 3:45 PM
SafeConsole GPO Deployment - Pushing Server Registry Key and Certificate
Only Applies to SafeConsole 5.0 or lower versions.  SafeConsole Ready Devices require a reg key and certificate to be present on initialization to conne...
Fri, 27 May, 2022 at 3:57 PM
Replace an expired SSL Certificate in SafeConsole OnPrem v4.x
Applies only to SafeConsole OnPrem v4.x The Problem The SafeConsole SSL Certificate has expired due to the use of a public CA certificate or an...
Mon, 7 Mar, 2022 at 4:03 PM
External Event Logging Settings (SIEM Integration)
SIEM Integration allows your SafeConsole Server to communicate with your central log management software. This allows for easier notification of potential i...
Mon, 28 Feb, 2022 at 4:24 PM
Problems distributing certificate with GPO
In some instances, clients are not able to receive both the SafeConsole registry key and certificate at the same time. For instances where this happens ...
Fri, 3 Jun, 2022 at 3:00 PM