IMPORTANT NOTES:
1. All device updater packages require a physical Windows 7 or later machine.
2. Downgrading the device to an older software or firmware version is not supported and can potentially cause data loss or impairment to the device's functionality.
PLEASE BACKUP ALL DEVICE DATA BEFORE PERFORMING UPDATES
To ensure the smoothest upgrade process, please follow these steps:
2. For non-pin pad devices, connect the device to the computer but do NOT log in.
3. Run the downloaded executable and follow the on-screen prompts to complete the process
4. Once complete, safely eject and remove the device, and then plug it back in and unlock it to ensure the update is fully completed.
The DL3, DL3 FE, DL4 FE, and Sentry K300 have different steps and should reference the Update Guide linked in that section.
Hard Drives
| - Version 6.7 - Released August 23, 2023 - Management Options: SafeConsole & EMS - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
| - Version 6.7 - Released August 23, 2023 - Management Options: SafeConsole & EMS - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
 | - Released August 23, 2023 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 (Standalone or Unmanaged mode ONLY) - Linux 2.6+ (Standalone or Unmanaged mode ONLY)
*IMPORTANT!!* Before upgrading, please review the DL4 FE Update Guide |
| - This update is for SafeConsole Managed Devices ONLY - Firmware v3.35, Client v4.8.49 - Released October 2, 2018 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 (Unmanaged mode ONLY) - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 *IMPORTANT!!* Before upgrading, please review the DL3/FE Update Guide |
| - This update is for SafeConsole Managed Devices ONLY - Firmware v3.35, Client v4.8.49 - Released October 2, 2018 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 (Unmanaged mode ONLY) - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17
*IMPORTANT!!* Before upgrading, please review the DL3/FE Update Guide The following hard drives have reached End of Life (EOL) and End of Support (EOS): |
| - Version 4.1.8.77 - Released February 8, 2017 - Management Options: None - Compatible Operating Systems - Windows 7 Pro - macOS 10.5 and 10.6
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| - Released February 8, 2017 - Management Options: None - Compatible Operating Systems - Windows 7 Pro - macOS 10.5 and 10.6
|
Flash Drives
 | Sentry K350 - Released August 23, 2023 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 (Standalone & Unmanaged mode ONLY) - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
| - Released August 23, 2023 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 (Standalone & Unmanaged mode ONLY) - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 *IMPORTANT!!* Before upgrading, please review the K300 Update Guide |
| - Released August 23, 2023 - Management Options: SafeConsole & EMS - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
| - Released August 23, 2023 - Management Options: SafeConsole & EMS - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
| - Released August 23, 2023 - Management Options: SafeConsole & EMS - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15, 11, 12 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
| - Released August 23, 2023 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15 and 11, 12 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 *IMPORTANT!!* Before upgrading, please review the Sentry 3 FIPS Update Guide |
| - Released November 7, 2019 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.15 and 11 - Linux 2.6+ - Citrix Virtual Apps and Desktops service on Azure • XenApp 7.14 • XenApp 7.15 LTSR • XenApp 7.16 • XenApp 7.17 • XenDesktop 7.14 • XenDesktop 7.15 LTSR • XenDesktop 7.16 • XenDesktop 7.17 |
| - Released November 7, 2019 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10, 11 - macOS 10.9 - 10.11
|
| This device has reached End of Life (EOL) and End of Support (EOS) - Released August 10, 2017 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7, 10 - macOS 10.14
|
| - Released September 3, 2019 - Management Options: SafeConsole - For compatibility, please visit Kingston's website for more info |
| - Released September 3, 2019 - Management Options: SafeConsole - For compatibility, please visit Kingston's website for more info |
|
- Released February 3, 2019 - Management Options: SafeConsole - For compatibility, please visit Kingston's website for more info. |
Software
 | - Version 2.1 (MacOS) - Released February 11, 2023 - Version 2.0 (Windows) - Released February 11, 2023 - Compatible Operating Systems - Windows 7, 10 - macOS 10.13 - 10.15, 11* *Intel Processors only
|
 | SafeCrypt Managed - Version 1.2.2 - Released April 20, 2021 - Management Options: SafeConsole - Compatible Operating Systems - Windows 7 (64bit) or 10 (64bit) - macOS 10.10-10.15
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If your device is not listed please contact support@datalocker.com
This page is also accessible through this URL link: datalocker.com/device-updates