General

What operating systems does SafeCrypt currently support?
SafeCrypt is compatible with Windows 7 and above, MAC OSX,  Android 4.1 and later, and  iOS 9.0 and later. The iOS and Android versions are completely comp...
Wed, 30 Aug, 2017 at 2:44 PM
How do I use Google Authenticator?
Google Authenticator is a free OTP "One Time Password" service which adds an extra layer of protection your your SkyCrypt protected files.  To en...
Fri, 18 Aug, 2017 at 2:17 PM
Where is the user manual?
Please note that SkyCrypt has now been changed to SafeCrypt Click below for the user manual:
Fri, 18 Aug, 2017 at 4:34 PM
SafeCrypt Compatibilities
SafeCrypt works to encrypt Dropbox, Google Drive, OneDrive, Box, Bitcasa, and any other cloud storage provider that allows you to create a folder.  You can...
Thu, 17 Aug, 2017 at 4:17 PM
I moved my files to my SafeCrypt folder but I can still read all of my files. Why?
Your files must be placed in the drive that is displaying the drive letter and label you created when you set it up in SafeCrypt, otherwise it will not go t...
Thu, 17 Aug, 2017 at 4:47 PM
Special Characters not Working in SafeCrypt
There are some special characters that do not work properly on SafeCrypt when sharing SafeCrypt folders, files, and logins between Mac and PC.  Special ...
Fri, 18 Aug, 2017 at 4:39 PM
Disable file name Encryption with files already in folder.
What would happen if I were to disable the file name encryption when there are already files already on the drive?  If this option was changed on a current...
Fri, 18 Aug, 2017 at 4:41 PM
OneDrive character limit.
Is there any way around the 260 max character length for files/filepath in OneDrive? File names become longer when they are encrypted. Unfortunately there ...
Fri, 18 Aug, 2017 at 4:46 PM
What is “.dlsession.xml” in my cloud folder?
The encryption key specific to your SafeCrypt drive is retrieved using the “.dlsession.xml” file and is necessary to encrypt and decrypt the drive.  This f...
Fri, 18 Aug, 2017 at 4:49 PM
Using Yubikey with DataLocker Skycrypt Manual
Please click the following link to get the latest PDF version of the Yubikey with Skycrypt Manual. 
Mon, 21 Aug, 2017 at 11:42 AM