General

What operating systems do you currently support?
The FIPS validated encryption module we utilize is only validated for the MS Windows operating environment. At this time only MS Windows is supported. 
Tue, 17 Sep, 2013 at 1:55 PM
How do I use Google Authenticator?
Google Authenticator is a free OTP "One Time Password" service which adds an extra layer of protection your your SkyCrypt protected files. In orde...
Tue, 17 Sep, 2013 at 1:55 PM
Where is the user manual?
Click below for the user manual:
Tue, 17 Sep, 2013 at 1:54 PM
SafeCrypt Compatibilities
SafeCrypt works to encrypt Dropbox, Google Drive, OneDrive, Box, Bitcasa, and any other cloud storage provider that allows you to create a folder. You can a...
Mon, 29 Feb, 2016 at 3:03 PM
I moved my files to my SafeCrypt folder but I can still read all of my files. Why?
Your files need to be placed in your SafeCrypt drive (not your folder) to encrypt your data.
Mon, 29 Feb, 2016 at 3:04 PM
Special Characters not Working in SafeCrypt
There are some special characters that does not work properly on SafeCrypt and when sharing SafeCrypt between Mac and PC. Special characters such as § will ...
Mon, 29 Feb, 2016 at 3:05 PM
Disable file name Encryption with files already in folder.
What would happen if I were to disable the file name encryption when there are already files already on the drive?  If this option was changed on a current...
Mon, 29 Feb, 2016 at 3:07 PM
OneDrive character limit.
Is there anyway around the 260 max character length for files/filepath in OneDrive? File names become longer when they are encrypted. Unfortunately there i...
Mon, 29 Feb, 2016 at 3:08 PM
What is “.dlsession.xml” in my cloud folder?
The encryption key specific to your SafeCrypt drive is retrieved using the “.dlsession.xml” file and is necessary to encrypt and decrypt the drive. However,...
Mon, 29 Feb, 2016 at 3:22 PM
Using Yubikey with DataLocker Skycrypt Manual
Please click the following link to get the latest PDF version of the Yubikey with Skycrypt Manual. 
Wed, 16 Nov, 2016 at 4:51 PM