General Information

H200 - Biometric Enrollment
How many users and fingerprint templates can be enrolled on the H200 Biometric drive? Up to 10 users can be registered on the H200 biometric drive, but the...
Fri, 10 Dec, 2021 at 2:15 PM
H Series serial number breakdown
Warranty Only Covers SKUs that end in 4001FIPS F612151200020102 F = FIPS (if the serial number begins with “B”, non-FIPS) 6 = Device model    ...
Mon, 6 Dec, 2021 at 4:56 PM
H100 Documentation
Below are links to the H100 documentation: H100 Data Sheet H100 User Manual
Wed, 23 Feb, 2022 at 3:04 PM
H-Series Hard Drive LED Indicators: What do they mean?
H100/H200 LED's Solid green: Open, if no authentication mechanisms are set, any user can use the device. User has logged into the device—if users ex...
Mon, 4 Apr, 2022 at 10:55 AM
My Private partition appears to be corrupted on my H100/H200 device. What can I do?
There are several steps below which may correct the issue. Please note, these procedures apply to a Windows environment only. A) CHKDSK - "check dis...
Mon, 10 Jul, 2017 at 4:29 PM
Recycling H100 and H200 Devices to Factory Defaults
Recycling a device resets the drive to factory settings and wipes all configurations. All information on the drive will be destroyed. Please make sure all y...
Mon, 6 Dec, 2021 at 11:58 AM
How to assign multiple users on an H200 and H100
The DataLocker H100 and H200 can be configured to use multiple partitions / users up to a maximum of 10 partitions. These partitions are kept completely sep...
Mon, 28 Mar, 2022 at 10:57 AM