DataLocker Support

    Admin Console – Enterprise Dashboard

Action

Description

Affected Devices

Logs, map, charts 

No changes, remains enabled

No device type affected

Admin Console Device Profile Page

Action

Description

Affected Devices

Password Reset

Disabled

Button will be hidden

X250, W500, W700

Recover Device

Disabled

Button will be hidden

X250, W500, W700, W700-SC

Recommission

Disabled

Button will be hidden

X250, W500, W700, W700-SC

Detonate

Disabled

Button will be hidden

X250, W500, W700, W700-SC

S100, X200

Disable

Disabled

Button will be hidden

X250, W500, W700, W700-SC

S100, X200

Force Read-Only

Disabled

Button will be hidden

X250

Pair New Smart Card

Disabled

Button will be hidden

W700-SC

Sent Password to User

Disabled

Button will be hidden

S100, X200

Delete

No change, remains enabled

Note: If device is deleted, it will not be possible to recover data or recommission

No device type affected

Pending Silver Bullet status (e.g. Pending Recommission, pending Device Recovery etc) 

No change, remains enabled

Note: Device will receive any pending command

No device type affected

Cancel pending Silver Bullet status (e.g Pending Recommission, pending Recovery)

Disabled 

Cancel button will be hidden

Note: Devices still receive the pending commands

X250, W500, W700, W700-SC

S100, X200 (Detonate only)

Edit

No change, remains enabled

No device type affected

Logs

No change, remains enabled

No device type affected

Device Profile page changes:

Hidden device management buttons:

    Admin Console – Manage Users page

Action

Description

Affected Devices

Enable Device (right click or Edit menu)

Disabled

Option will be grayed out

X250, W500, W700, W700-SC

S100, X200

Disable Device (right click or Edit menu)

Disabled

Option will be grayed out

X250, W500, W700, W700-SC

S100, X200

Change Device Policy

No change, remains enabled

No device type affected

Rename Device

No change, remains enabled

No device type affected

Disable/Re-Enable User

If user is disabled, devices are automatically disabled

No change, remains enabled

Note: In this case, the devices will be disabled/re-enabled. But they cannot be disabled/re-enabled if user is active

No device type affected

Download list of users

No change, remains enabled

No device type affected

Download Pending invitations

No change, remains enabled

No device type affected

Manage Users page changes:

Disable/Enable device option grayed out:

Admin Console – Manage Devices page

Action

Description

Affected Devices

Disable Device

Disabled

A warning will be displayed for legacy devices

X250, W500, W700, W700-SC

S100, X200

Delete Device

No change, remains enabled

No device type affected

Download list of devices

No change, remains enabled

No device type affected

Manage Devices page changes:

A warning is displayed if trying to disable legacy device:

Admin Console – Manage Policies page

Action

Description

Affected Devices

Policy update

No change, remains enabled

No device type affected

Admin Console – User Profile page

Action

Description

Affected Devices

Admin Approval

No change, remains enabled

No device type affected

System Console tab

Action

Description

Affected Devices

Update Management

No change, remains enabled

Note: if a legacy device S100, x200, x250 or WS is not up to date, the device is able to update to the latest version

No device type affected

My Devices tab – Security Vault

Action

Description

Affected Devices

Recover Password

Disabled

Button will be hidden

S100, X200

Delete Backed Up Password

Disabled

Button will be hidden

S100, X200

Delete Identity Manager Backup

Disabled

Button will be hidden

S100, X200

Security Vault changes:

Self-management buttons hidden:

My Account tab

Action

Description

Affected Devices

All My Account tabs

No changes, remains enabled

No device type affected

Log into online account

Action

Description

Affected Devices

Log into Save Mode

Login remains enabled. 

Recover Password, Delete Backed Up Password, Delete ID Manager Backup, Mark device as Lost features will be disabled. Buttons will be hidden

S100, X200

Change Online Account Password

No changes, remains enabled

No device type affected

Safe Mode changes:

Self-Management buttons hidden:

Control Panel – Admin Tools

Action

Description

Affected Devices

Recover Device

Disabled

An error will be displayed

S100, X200

Admin Approval

Disabled

An error will be displayed

S100, X200

Recommission Device

Disabled

An error will be displayed

S100, X200

Admin Tools changes:

Recover/Recommission device error:

Admin Approval error (one of the following errors will be displayed):

Control Panel – Backup Device Password

Action

Description

Affected Devices

Backup Device Password 

Disabled

An error will be displayed

S100, X200

Password Backup changes:

Errors displayed if user tries to backup password:

Control Panel – Identity Manager

Action

Description

Affected Devices

ID Manager Backup/Restore

Disabled

An error will be displayed

S100, X200, X250

ID Manager changes:

Backup/Restore error – x250:

Backup/Restore Error – S100/X200:

Control Panel – Password Help

Action

Description

Affected Devices

Password Help

Disabled

A message will be displayed after user clicks on OT URL password reset link

X250, W500, W700

Password Help changes:

Message displayed when user clicks on one time URL to reset password:

Control Panel – Device connection to server

Action

Description

Affected Devices

Online account access from the device (sso)

Admin Console/Online Account/my.ironkey.com button

No change, remains enabled

No device type affected

Device connection to the server upon plug in/unlock

No change, remains enabled

Note: No policy changes required. 

• Devices will remain connected to the server when plugged in and/or unlocked.

• SSO, Policy Update/Software Update remains enabled.

• Malware Scanner updates remain enabled

• Device logs remain enabled in the Admin Console. 

No device type affected