Devices that are on 6.2 or greater are able to receive device updates though SafeConsole. Each device update will be found in SafeConsole's Server Settings in the Updates section.

Each entry will provide details regarding the device update, one key piece of information is if the update requires admin permission to install. It is recommended to only push updates that end-users will be able to complete in their normal environment to prevent issues during updates. 

To allow the device be pushed out click the green, Add to policy, button. 

In the version 6.x policy editor the selected device updates will be shown as available. These are the updates devices will check against when checking for updates. 


Device will automitcally check for updates each time they are unlocked. When a device update is found the user will be prompted to start the update process. They will be presented with the device version and link with the release notes and the option to download or cancel the update. 

During the update process, data will attempted to be retained on the device, however it always best practice to backup any critical data on the device before starting the update process. 

Once the updater finishes downloading, the device will lock and the update process will begin.

Once complete the drive can be re-inserted into the computer and launch the built-in unlocker application. The drive will then report it's new version and the update process will be complete.