To enter custom SMTP settings login with Administrator permission and locate the SMTP Mail Server options under Server Settings. By default SafeConsole servers will use DataLocker servers to send emails to users and admins.  


These emails will be sent from support@datalocker.com. If you prefer to configure SafeConsole to use your own SMTP server settings then the Use Custom SMTP server. This will allow you to enter the following information. 


Send From Email Address: The Address emails will be sent from

SMTP Host: The IP or hostname of the SMTP server

SMTP Port: Enter the port of the SMTP server

SMTP Username: The username to use to authenticate to the SMTP server with

SMTP Password: The password to verify authentication


The two optional checkboxes and description are as follows:

Secure Connection: Enable to use SMTP-SSL

Disable SSLSocketFactory: Enable if using TLS(587)


Once all the information is entered enter a email address to send a test email and click Test


Note: If using SafeConsole On-prem and email settings were set using the SafeConsole Configurator then those settings will still be applied until changes are made in the web-interface.