Existing System Admin adds a new user and sends an Activation Code.

    Note: This only applies to S100, S200, and D200 devices.

  1. Unlock a System Admin device 
  2. Click on the my.ironkey.com  in the IronKey Control Panel 
  3. Once logged in click on the 'Managed Users' tab on the left hand side of the Admin Console 
  4. Click on the "Add" button, then click on "Add User"
  5. Enter the user's Name and email address, then set their Role to "System Admin", and click the "Save" button.                                                                                                                                                                                 IMPORTANT: Make sure the "Email Activation Code to User" box is checked before clicking "Save".
  6. New admin activates their device and online account
  7. Give the IronKey to the new System Admin and have them follow the instructions in the the Activation Email message they received. The new admin must activate their device and activate their online account.
  8. Existing System Admin Approves the new Admin Device
  9. Do the following once the new System Admin has finished step 7:
  10. Go to the Admin Tools section of the IronKey Control Panel and select "Admin Approval" 
  11. Click the "Check for new Admins" button. The new device should be displayed along with the new admin's name / email
  12. Click the checkbox next to the device you want to approve
  13. Click on the "Approve Selected Admins" button
  14. New System Admin verifies they have Admin rights
  15. Insert and unlock the new System Admin device
  16. Click on the my.ironkey.com link to log onto the service
  17. Click on the "Admin Console" tab, which should display the Enterprise Dashboard
  18. Verify that "Admin Tools" are now visible in the left panel of the IronKey Control Panel

It is recommended to have at least 2 of these devices as admins at all times. Only these devices can manage other S100/S200/D200 devices. If admin access is lost, devices will not be able to be reset, along with other actions.

Additional information can be found in the Managing Users paragraph of the Using the Admin Console section in the Enterprise Admin Guide.