Product Information

Windows 10 USB disconnect issue
By default in Windows 10, USB devices are put into a selective suspend mode to help save power. When the DataLocker device detects this cut in power, th...
Wed, 1 Mar, 2023 at 10:08 AM
Updating SafeConsole Ready Device Firmware
The SafeConsole ready devices are powered by two things: the hardware inside them and the firmware (software client) that makes them tick. The firmware embe...
Tue, 19 May, 2026 at 1:27 PM
Citrix Compatibilities
The following drives have been certified to work in the listed Citrix Environments. This includes full management features with SafeConsole.  DataL...
Wed, 1 Mar, 2023 at 10:10 AM
FAT32 and NTFS Formatting
The DataLocker comes pre-formatted in the NTFS format due to its superior performance, support, and capabilities for high-capacity hard drives. Windows Use...
Wed, 1 Mar, 2023 at 9:41 AM
How to Verify a Digital Code Signing Signature in Windows
To verify and check the digital signature of the signed application, you can perform the following on any Windows system. From a Windows operating syste...
Wed, 1 Mar, 2023 at 10:11 AM
Minimum Password Requirements for DataLocker Devices
Here are the minimum password requirements for all DataLocker devices. Current Devices Device Name Basic/Personal Enterprise/Managed Validatio...
Thu, 6 Jun, 2024 at 12:47 PM
Compatibility with macOS Big Sur
CRITICAL NOTES 1. In order to ensure device compatibility, we DO NOT recommend upgrading your MacOS version until testing has been completed. 2. Compa...
Fri, 10 Jul, 2026 at 1:46 PM
What is the difference between ECB, CBC Mode and AES encryption?
The Advanced Encryption Standard (AES),-  is a block cipher adopted as an encryption standard by the U.S. government for military and government use. ECB (...
Wed, 31 May, 2023 at 4:04 PM
macOS compatibility on Intel processors vs ARM processors
The following table lists known compatibility with ARM processors of SafeConsole Ready devices and services. Support for ARM processors is currently ava...
Wed, 7 Feb, 2024 at 3:07 PM
Compatibility with macOS Monterey
CRITICAL NOTE  Compatibility with Apple's new ARM processors is still under review and testing. Additional details can be found in this K article: m...
Fri, 10 Jul, 2026 at 1:46 PM