X200 Devices (EOL)

Includes support documents for s100, s200, and d200 devices.

Windows (8, 8.1, 10), login software does not show a login button
* This only applies to device firmware 4.2 and earlier. In Windows 8, 8.1, and 10; the Login button will not appear in the login interface. S...
Tue, 21 Feb, 2023 at 2:24 PM
Cannot Open Sentry in Windows 7 32-bit
There is a Windows 7 32-bit related bug that prevents the Sentry executable from running/launching on Windows 7 32-bit machines.   Workaround: Find an...
Tue, 21 Feb, 2023 at 2:24 PM
How can an admin change the password on an IronKey X100/X200 Enterprise device?
For S100/x200 models you can change the password on an IronKey Enterprise device with the Admin Tools from a System Admin device. Here are the steps for doi...
Wed, 25 May, 2022 at 10:50 AM
Error (5028) when Recommissioning a Device or using Admin Tools.
Error (5028) can occur for a number of different reasons. They are listed below. If you try to recommission a device from one IronKey Enterprise account u...
Fri, 27 May, 2022 at 3:38 PM
D200 and S200 Enterprise Device Recommission
IronKey D200 or S200 enterprise devices can only be recommissioned with a System Admin S200 device containing the Admin Tools. Insert and unlock one of yo...
Mon, 23 May, 2022 at 10:21 AM
After an update, a Sys Admin device requires re-approval (S100, X200 models only)
After an update, an Admin device might require approval again, even though it was working fine prior to the update. If no users are found when you try to ap...
Wed, 18 May, 2022 at 1:41 PM
Managing S100 and X200 devices
*** END OF LIFE NOTICE *** IronKey EMS Cloud service End of Life (EOL) Announcement The IronKey EMS Cloud management system has begun the sun setting p...
Wed, 17 Nov, 2021 at 3:51 PM