SafeConsole Ready Devices

Generate debug logging for support team.
Log file location: C:\Users\username\AppData\Roaming\BlockMaster\ or %appdata%\BlockMaster For Sentry 3 devices running software version 4.8.2...
Mon, 31 Jul, 2017 at 1:19 PM
How To Reset a Sentry Drive
Mac OSX: Resetting your Sentry drive will wipe the drive contents and restore it to factory settings.  Click on Actions->Reset to restore the drive. ...
Fri, 29 Sep, 2017 at 11:58 AM
Why is the SafeConsole device making network calls to external sites?
https://javadl-esd-secure.oracle.com : This is a Java version check that is performed by your operating system.  Since we need to access the client certifi...
Wed, 23 Aug, 2017 at 1:54 PM
How do I filter files for the built-in Anti-Malware protection?
This article contains all the files that are created and used for the SafeConsole client's built-in Anti-Malware protection.  Use this list of files to...
Wed, 23 Aug, 2017 at 9:15 PM
What initiates self destruct mode?
The "Self Destruct" feature is a defense against brute force password hack attempts. DataLocker products (Enterprise, DL3 and Sentry) perform this...
Fri, 29 Sep, 2017 at 11:59 AM
How can I recover a password?
We currently have no means of recovering ANY password from our drives. For DL3 and Enterprise users: If you are a DL3 or Enterprise customer, you may be ...
Fri, 25 Mar, 2016 at 7:08 AM
Locating the VID/PID of Your Drive
1. Open File Explorer 2. Right Click on the drive and select Properties 3. Inside of Properties select Hardware from the top menu  4. Select t...
Thu, 9 Nov, 2017 at 11:57 AM