SafeConsole (General)

About SafeConsole Management Services
SafeConsole is currently available as both a hosted cloud and on premise version. CLICK HERE TO FIND OUT MORE The on premises version requires you to i...
Mon, 30 Apr, 2018 at 2:24 PM
Disaster recovery process for SafeConsole server
Applies only to SafeConsole OnPremis.   Since SafeConsole Server is not required for devices to function, it is not considered critical and fail-over is ...
Mon, 30 Apr, 2018 at 2:17 PM
Forgot My Device Password
If a device password has been forgotten there are three options available: Try to remember the password, the hint that is displayed when an incorrec...
Mon, 30 Apr, 2018 at 2:26 PM
Forgot Password: How many attempts before my Encrypted drive is locked?
SafeConsole Ready Devices that are registered to a server will prompt the user to request a password reset from the SafeConsole admin after 3 incorrect pass...
Mon, 30 Apr, 2018 at 2:27 PM
I get a 403 forbidden error when trying to access SafeConsole
Applies only to SafeConsole OnPrem   The 403 error indicates that your computer’s IP is blocked in the Trusted Zone IP address filter. This co...
Wed, 6 Apr, 2016 at 7:00 AM
SafeConsole catalina log analysis
The document goes through some of the errors that can be seen when analysing the catalina.log from SafeConsole, available in the logs folder of the instal...
Thu, 12 May, 2016 at 10:25 PM
SafeConsole HTTP error codes
HTTP Status 403 - Access to the specified resource () has been forbidden. Possible reasons: The machine trying to access SafeConsole is not in...
Wed, 6 Apr, 2016 at 7:07 AM
Needed Ports to run SafeConsole
SafeConsole OnPrem: For inbound connections to the SafeConsole server HTTPS (port 443) is used as default although this port is configurable to any port...
Wed, 2 May, 2018 at 11:02 AM
SafeConsole GPO Deployment - Pushing Server Registry Key and Certificate
Applies only to SafeConsole OnPrem SafeConsole Ready Devices require a reg key and certificate to be present on initialization to connect to SafeConsole...
Wed, 2 May, 2018 at 11:09 AM
Certificate error when replacing certificate - Bad padding exception in catalina.log
Applies only to SafeConsole OnPrem This problem has been identified as having to do with the passwords on the certificates (old/new) not matching whic...
Wed, 6 Apr, 2016 at 7:23 AM