SafeConsole (General)

About SafeConsole Management Services
SafeConsole is currently available as both a hosted cloud and on premise version. CLICK HERE TO FIND OUT MORE The on premises version requires you to i...
Mon, 30 Apr, 2018 at 2:24 PM
Disaster recovery process for SafeConsole server
Applies only to SafeConsole OnPremise   Since SafeConsole Server is not required for devices to function, it is not considered critical and fail-over is ...
Wed, 27 Jun, 2018 at 2:05 PM
Forgot My Device Password
If a device password has been forgotten there are three options available: Try to remember the password, the hint that is displayed when an incorrec...
Mon, 30 Apr, 2018 at 2:26 PM
Forgot Password: How many attempts before my Encrypted drive is locked?
SafeConsole Ready Devices that are registered to a server will prompt the user to request a password reset from the SafeConsole admin after 3 incorrect pass...
Mon, 30 Apr, 2018 at 2:27 PM
I get a 403 forbidden error when trying to access SafeConsole
Applies only to SafeConsole OnPrem   The 403 error indicates that your computer’s IP is blocked in the Trusted Zone IP address filter. This co...
Wed, 6 Apr, 2016 at 7:00 AM
Requiring Each User To Have A Unique Token
With SafeConsole 5.2 Device Registration can be restricted by requiring all users to enter a unique token along with the standard connection token. (R...
Wed, 2 May, 2018 at 10:34 AM
Adding and Modifying Users and Domain Paths
With SafeConsole 5.2 it is now easier than ever to Add and Edit Users and where they belong.  New Registration can still be automatically organized by t...
Wed, 6 Jun, 2018 at 2:45 PM
SafeConsole catalina log analysis
The document goes through some of the errors that can be seen when analysing the catalina.log from SafeConsole, available in the logs folder of the instal...
Thu, 12 May, 2016 at 10:25 PM
SafeConsole HTTP error codes
HTTP Status 403 - Access to the specified resource () has been forbidden. Possible reasons: The machine trying to access SafeConsole is not in...
Wed, 6 Apr, 2016 at 7:07 AM
Needed Ports to run SafeConsole
SafeConsole OnPrem: For inbound connections to the SafeConsole server HTTPS (port 443) is used as default although this port is configurable to any port...
Wed, 2 May, 2018 at 11:02 AM