"Failed to Download Write Policy"

I receive the following error when I try to activate a device in Enterprise Management Server (EMS):

The following are the most common reasons why this error message is displayed. For further information regarding the causes below, please reference the EMS Set-up Guide or contact Datalocker Technical Support at: [email protected]

1. License is not generated or applied.

2. System is not rebooted after license is applied.

3. Server time is not up to date. (Ensure that the Date and Time on the VM is set to GMT and not local time).

4. Certificate name does not match with site name.

5. White spaces in activation code.

6. Wild cards/ passcode / passphrase used in certificate. If so, this feature is not supported.