General

My Sentry 3.0 doesn't work on El Capitan
The Sentry 3.0 will not function properly on OSX El Capitan. This is because Apple changed the way mac reads USB connected devices. You will need to click h...
Tue, 28 Feb, 2017 at 1:30 PM
Windows (8, 8.1, 10), login software does not show a login button
* This only applies to device firmware 4.2 and earlier. In Windows 8, 8.1, and 10; the Login button will not appear in the login interface. S...
Wed, 23 Feb, 2022 at 12:56 PM
Cannot Open Sentry in Windows 7 32-bit
There is a Windows 7 32-bit related bug that prevents the Sentry executable from running/launching on Windows 7 32-bit machines.   Workaround: Find an...
Wed, 23 Feb, 2022 at 12:59 PM
Updating SafeConsole Ready Device Firmware
The SafeConsole ready devices are powered by two things: the hardware inside them and the firmware (software client) that makes them tick. The firmware embe...
Wed, 16 Mar, 2022 at 1:08 PM
Sentry ONE file allocation size
Known Issue: (rare) While copying many small files (500,000+), the Sentry ONE devices may not allow all files to be copied onto the drive. The message m...
Sun, 10 Nov, 2019 at 4:05 PM
Unlocking v6.x Drives in Linux
*Steps were done on Linux Ubuntu Desktop 22.04 but do work on previous builds* *Some builds (i.e. no GUI/Server Editions) do not automatically mount the re...
Fri, 4 Nov, 2022 at 12:56 PM