General
The Sentry 3.0 will not function properly on OSX El Capitan. This is because Apple changed the way mac reads USB connected devices. You will need to click h...
Tue, 28 Feb, 2017 at 1:30 PM
* This only applies to device firmware 4.2 and earlier. In Windows 8, 8.1, and 10; the Login button will not appear in the login interface. S...
Tue, 21 Feb, 2023 at 2:24 PM
There is a Windows 7 32-bit related bug that prevents the Sentry executable from running/launching on Windows 7 32-bit machines. Workaround: Find an...
Tue, 21 Feb, 2023 at 2:24 PM
The SafeConsole ready devices are powered by two things: the hardware inside them and the firmware (software client) that makes them tick. The firmware embe...
Wed, 22 Feb, 2023 at 3:43 PM
Known Issue: (rare) While copying many small files (500,000+), the Sentry ONE devices may not allow all files to be copied onto the drive. The message m...
Tue, 24 Jan, 2023 at 3:13 PM
*Steps were done on Linux Ubuntu Desktop 22.04 but do work on previous builds* *Some builds (i.e. no GUI/Server Editions) do not automatically mount the re...
Fri, 4 Nov, 2022 at 12:56 PM
The following article describes the process to add a Windows ISO image to either a K350 or DL4FE while being managed by SafeConsole. This article assumes th...
Tue, 7 Mar, 2023 at 4:53 PM