SafeConsole (General)

SafeConsole HTTP error codes
HTTP Status 403 - Access to the specified resource () has been forbidden. Possible reasons: The machine trying to access SafeConsole is not inside ...
Fri, 1 Jul, 2016 at 9:00 PM
Getting javascript errors and incorrect text on SafeConsole.
This is usually due to a new update on the server and your browser cache using the previous javascript files. To clear the cache for just your SafeC...
Tue, 2 Aug, 2016 at 9:26 AM
Why do I have a false "File Restricted" event in my device audit logs.
Applies to SafeConsole 5.0.x Some programs may write temp files to the device that mimics a file blocking event.  Usually these files will have...
Mon, 8 Aug, 2016 at 10:55 AM
Unable to use secure USB on machine - to set password, reset or initialize
In certain circumstances your secure USB may fail to start or operate as normal.  Most of the time, this is due to machine environmental issues. Befor...
Tue, 9 Aug, 2016 at 11:02 AM
Error messages regarding SafeConsoleDeployer.exe
The error message regarding the SafeConsoleDeployer.exe is related to your AV program blocking creation of that file. You may disregard that message if...
Fri, 26 Aug, 2016 at 11:44 AM
Using DL3/FE with SafeConsole on Mac computers
There are currently no Mac compatible SafeConsole clients for the DL3 and DL3 FE products.
Fri, 26 Aug, 2016 at 12:40 PM
Backing up your devices automatically with SafeConsole
* Applies to SafeConsole Cloud and On-Prem 5.x Native backup functionality for SafeConsole has been discontinue and replaced with third party integr...
Thu, 1 Sep, 2016 at 11:36 PM
The Geolocation data for my IP address is incorrect.
SafeConsole uses a third-party location services to obtain it's geolocation data for each IP address.   If running SafeConsole On-Premises, pleas...
Fri, 27 Apr, 2018 at 11:50 AM
Move to an AD users list after setting SafeConsole up in non domain environment.
* Applies to SafeConsole On-Prem only. This process will help you sync your Active Directory with SafeConsole.   Perform the following step...
Tue, 18 Oct, 2016 at 5:08 PM
SafeConsole On-Prem Configurator cannot find my AD Security Groups
* This applies only to SafeConsole On-Prem with Activate Directory integration By default the Configurator application will try to find a list of su...
Fri, 27 Jan, 2017 at 11:24 AM