General
The default password for the DL Enterprise (DL2, DLE) is "000000", six zeros. The default password for the DL3 and DL3FE with a firmware versi...
Mon, 3 Jan, 2022 at 3:47 PM
Below is a spreadsheet of DataLocker drives and OS compatibility. COMPATIBLE COMPATIBLE IN STANDALONE OR UNMANAGED MODE ONLY NOT COMPATIBLE
Tue, 8 Feb, 2022 at 9:09 AM
Since the DataLocker Enterprise and DL3 drives have hardware on-the-fly encryption. Your computer systems will recognize the drive the same as it would an ...
Tue, 5 Apr, 2022 at 3:34 PM
Two factor authentication is an added layer of protection requiring two modes of authentication – a physical RFID tag and a personal passcode – before unloc...
Tue, 8 Feb, 2022 at 9:10 AM
We currently have no means of recovering ANY password from our drives. For DL3 and Enterprise users: If you are a DL3 or Enterprise customer, you may b...
Thu, 7 Jul, 2022 at 1:38 PM
After the Self Destruct feature has initiated the drive will be completely blank and settings will reset back to their defaults. You will need to use the de...
Thu, 7 Jul, 2022 at 1:39 PM
The DataLocker comes preformatted in the NTFS format due to its superior performance, support and capabilities for high capacity hard drives. Windows Users...
Thu, 7 Jul, 2022 at 1:40 PM
The DataLocker DL3 and DL3 FE can be used on macOS computers when used in an unmanaged mode. By Default, the drives come preformatted with the NTFS filesyst...
Mon, 15 Aug, 2022 at 4:44 PM
Some users want to use their Enterprise or DL3 drive to run installed programs directly off of the drive. In order to ensure maximum compatibility, before y...
Fri, 4 Feb, 2022 at 3:33 PM
By default in Windows 10, USB devices are put into a selective suspend mode to help save power. When the DataLocker device detects this cut in power, th...
Mon, 11 Apr, 2022 at 12:24 PM