Back-up any data on your device prior to running the update package. You will need to access a Windows based machine to perform the back-up if you do not have a MAC with an Operating System that can access the drive
The update package must be run on a Windows Based system only.
1. Download the H300/H350 update package using the following link:
2. Connect the device but do NOT login.
3. Run the downloaded executable and follow the on-screen prompts to complete the process
Please let us know if you encounter any issues running the update package.