** Before UPDATING YOUR DEVICE, please VERIFY you have backed up your data. **


1. DOWNLOAD AND OPEN THE DEVICE UPDATER.

                                                           



- Download the updater application:

  https://datalocker.com/device-updates


- After you have download the updater to your computer, connect the DL3 device to your computer. 


- Login into your DL3 drive with the Admin password and touch [CONNECT] on the DL3 screen.


- Verify the DL3 has connected to the computer and that the drive's LED light above the screen is lit.














2. CONNECT YOUR DEVICE AND RUN THE EXECUTABLE. 


- Once connected, double click on the Firmware Updater to execute the updater. 


- Make sure that all other USB devices are disconnected from your computer 

(ex. other flash drives and external hard drives. Do not remove devices such as keyboard and mouse)


- The updater might confirm that all data on the drive could be lost 

and you need to backup any important data before proceeding. 


- Once the updater is open, make sure that you check the box 

to "Force Full Update" and then click "Update" as seen in the image in step 1.


- After executing the update, your device will confirm that the 

update is in progress. This can take 30-60 seconds to appear on the screen.



3. LOGIN AND SETUP YOUR DEVICE.


- Your device will restart after the firmware update has completed. Confirm that the device state V3.10 in the lower right hand corner.

- Once you acknowledge that the new firmware has been installed and that you will need to reconfigure your device and settings, touch [OK]. 

- Touch [OK] again and you will then need to login with your administrator password that you used prior to the update.

-The device will now change your admin password to "0000000"

-The device will then prompt you with a warning to change the default password the first time. The second login it will force you to change your password.








  





- After you hit [OK], the device will then ask you to [CONNECT] or [SETUP].

- Select [SETUP]. (Note that you only have 3 seconds to press [SETUP] before it automatically connects to the computer)

- Select [CHANGE PASSWORD] and change your admin password.

- Select [USER PASSWORD] and press [CREATE]. It will automatically set the password to seven 0's "0000000". You  can go change the user password in Step 4. 

- Select [SAFECONSOLE] and press [ENABLE].

-  After you enable, hit the back button twice in the upper left hand corner and then select [CONNECT].


  











**Note** if the drive does not mount when connected, please refer to Drive Formatting Utility article. 


4. LOGIN AS A USER TO CONNECT TO SAFECONSOLE


Once you have set up your user account as shown in step three, you are now ready to allow the device to connect to SafeConsole. 


- Disconnect the device.

- Connect the device and use the [USER PASSWORD] that was set up in step number three. If you didn't change the user password after enabling it, the default password is seven 0's "0000000".

- Once you login to the device, press [CONNECT].

- The screen will then alert you that the device is waiting to connect to SafeConsole.

- You will then need to follow the directions in step 5.

 











**Note** if the drive does not mount when connected, please refer to this article to run the drive formatting utility. http://support.datalocker.com/support/solutions/articles/110934-datalocker-disk-formatter-tool-version-1-34b



5. CONNECT YOUR DEVICE AND RUN THE SAFECONSOLE EXECUTABLE


- Once your device is connected, click on "Run DataLockerDL3.exe".

- Enter in the connection token that was given or emailed to you by your system administrator.

- Once your allow the token to connect, enter the username and password provided by your system administrator. 

- Enter your email address to enable the password reset and secure file sharing on your device.

- Your device will now connect to SafeConsole and is ready for use.