IronKey ™ EMS Cloud Release Notes


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v17.6.4

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Release Date: Aug 22, 2017


IronKey ™ EMS Cloud Release Notes for v17.6.4


WHAT’S NEW in version 17.6.4:

1. Add device policy option to only allow admin users to view password recovery codes for Sentry EMS and D300M devices via the admin console. Sentry EMS and D300M device users with this policy option enabled will not require an online account, skipping this step during activation. These users will not be able to view the recovery code directly, it must be provided by an administrator. When initiating password help, no email will be sent- the device will be treated as if it does not have an online account.

2. Minor bug fixes and stability improvements


KNOWN ISSUES:

  • Add policy: 'Only allow admins to view recovery code' checkbox and custom message field do not reset to default values if policy type is changed to user policy, then back to device policy.
    Workaround: manually reset these fields if so desired.


  • On D300M or Sentry EMS devices that are using older software versions (before v5.6 for D300M or v5.5 for Sentry EMS), activating the device without an online account (including when “Only allow admins to view recovery code” is enabled) and later updating the device policy to enable online account does not prompt the user to create an online account.
    Workaround: Update the device software.


  • If policy is updated on D300M or Sentry devices with the 'Only allow admins to view recovery code' checkbox enabled, the device will not immediately be able to use password help.
    Workaround: unlock the device once after policy update to sync the recovery code.

v17.4.4

Release Date: May 2, 2017


Improvements


  • Deviceless account upgrade. For accounts created before September 2016, your account will now support deviceless administrators. If you have not already done so, upon creating a deviceless user you will be prompted to create the Default User Policy. Deviceless administrators do not need a physical IronKey device to manage the account.


  • Approve legacy device admins from the user profile. Previously, approval of S100/X200 admins could only be performed from an existing S100/X200 admin device. This meant that any accounts created without the first admin as an S100/X200 could not approve any S100/X200 user for admin access. Now, any existing system admin can approve S100/X200 users as admins by going to the user profile and clicking ‘Approve Admin.’


  • Minor bug fixes and stability improvements


KNOWN ISSUES


  • Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the link for the second time.


  • Text entered within angular brackets is not saved in ‘Comments’ section on User Profile page. Workaround: Remove angular brackets.


  • If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


  • Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform sort or filter.



v17.3.5

Release Date: April 4, 2017



IMPROVEMENTS


  • Deviceless account upgrade. For accounts created before September 2016, your account will now support deviceless administrators. On first login by a system admin, you will be prompted to create the Default User Policy, after which you can create deviceless administrators. Deviceless administrators do not need a physical IronKey device to manage the account.


  • Receive an alert if available device seats is below a threshold. This setting can be found under the Account Alerts section, My Account tab. When enabled, if a device is activated and the remaining device license count is below the specified number, the administrator will be alerted.


  • Minor bug fixes and stability improvements


KNOWN ISSUES


  • Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the link for the second time.


  • Text entered within angular brackets is not saved in ‘Comments’ section on User Profile page. Workaround: Remove angular brackets.


  • If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


  • Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform sort or filter.



v16.6.5


Release Date: December 8, 2016



IMPROVEMENTS


  • Support for DataLocker Sentry EMS Device


  • An invalid log ‘User Logged into Online Account’ is no longer generated on the ‘User Profile’ page when D300M device is activated.


  • Minor bug fixes and stability improvements


KNOWN ISSUES


  • A title ‘Password Aging & Reuse' is not displayed on the policy section banner on Add New/Edit Policy page for 'Administrative User' policy.


  • Default Storage Activation Email and Default Workspace Activation Email templates are not updated automatically with a new text if they were previously modified by a System Admin and then restored to default value. Workaround: To obtain the latest updated template text, open the default template on the Message Center page in System Console and click ‘Restore to Default’ button.


  • Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the link for the second time.


  • Text entered within angular brackets is not saved in ‘Comments’ section on User Profile page. Workaround: Remove angular brackets.


  • If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


  • Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform sort or filter.




v16.5.7

Release Date: October 11, 2016


WHAT’S NEW in version 16.5.7:


1. Additional rebranding changes


2. Default Activation Email templates were updated


3. Device serial number column was added to the event list .csv download from Enterprise Dashboard


4. Bug fixes and stability improvements


NOTABLE BUG FIXES


Firefox Browser: On https://my.ironkey.com page ‘Log in’ button is now responsive on the first click.


Chrome browser: On Manage User page in List mode previously selected ‘Username’ checkbox is now


cleared after clicking ‘Back’ button in the browser.


Custom Admin is now able to rename Standard Users on Manage Users page.


‘Username’ search is now supported in the Search field.


KNOWN ISSUES


Default Storage Activation Email and Default Workspace Activation Email templates are not updated automatically with a new text if they were previously modified by a System Admin and then restored to default value. Workaround: To obtain the latest updated template text, open the default template on the Message Center page in System Console and click ‘Restore to Default’ button.

Firefox Browser: On https://my.ironkey.com page ‘Reset Your Password’ link might not be responsive on the first click. 

Workaround: Click on the link for the second time.

An invalid log ‘User Logged into Online Account’ is generated on the ‘User Profile’ page when D300M device is activated.

Text entered within angular brackets is not saved in ‘Comments’ section on User Profile page. 

Workaround: Remove angular brackets.

If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform sort or filter.




v16.4.28.1

Release Date: September 13, 2016



WHAT’S NEW IN version 16.4.28.1:


1. Two Default Activation Email Templates

There are now two device activation email templates, one for Storage devices and the other for Workspace devices. You can customize the content in these templates according to company requirements.


2. Support for IronKey D300 Managed Device

IronKey EMS now supports the new IronKey D300 Managed device. Designed for business-grade security, the D300 is an encrypted USB 3.0 drive that is FIPS 140-2 Level 3 certified and TAA-compliant.


3. Web login to management console using online account (applies to accounts created after September 13, 2016)

Administrators can log in directly to the management console Web application with Username & Password only, no admin device is required.


4. Changes to User Profile Page

Recommissioned devices in the IronKey Devices list will be hidden by default. The “View” list includes “Current Devices” (default setting) and “All Devices”. A current device still uses an active seat license and can be in one of the following states: Disabled, Pending recommission, Awaiting detonation. The “All Devices” view will also display Deleted, Recommissioned and Detonated devices.


5. If an account exceeds the number of licensed seats, or if account license has expired, a message prompt is displayed in Admin Console to update or renew the license. New users or devices cannot be added until the license is renewed.


6. Secret Security Answer is now masked


7. Minor User Interface Improvements



BUG FIXES


When ‘Silver Bullet Access Controls’ policy section is ‘Inactive’ the default value of 'Max Unlocks Without Connection' field now remains set to default 10 upon saving the policy.


When RSA SecurID is enabled in the policy but no CT-KIP URL provided, the policy is now saved without errors.


KNOWN ISSUES


Firefox Browser: On https://my.ironkey.com page ‘Log in’ button and ‘Reset Your Password’ link might not be responsive on the first click. Workaround: Click on the button/link for the second time.


Chrome browser:  On Manage User page in List mode the previously selected ‘Username’ checkbox remains checked after clicking browser ‘Back’ button. Workaround: Manually click on the checked checkbox to unselect the user.


Custom Admin cannot rename Standard Users. Workaround: If needed, send a request to your System Admin to rename the users.


Text entered within angular brackets is not saved in ‘Comments’ section on User Profile page. Workaround: Remove angular brackets.


If a ‘Group’ name contains parentheses, the browser might stop responding when the Group is being deleted. Workaround: Do not enter parentheses into the Group name.


Values in some columns on Manage Users, Manage Devices or Manage Policies pages might not sort properly. Workaround: If needed, download the list to the spreadsheet and perform sort or filter.


‘Username’ search is not supported in the Search field.