DataLocker Support

General Information 27

• Can I access the Enterprise Admin Console without an IronKey device? (Applies to EMS v. 7.0 or Later)
• Windows continually wants to scan and fix files on the the PRIVATE_USB after unlocking
• IronKey Anti-Malware Scanner: Unable to connect to the Update Server
• What is the difference between "Disable" and "Detonate" on an IronKey device?
• How do I set up additional Enterprise System Admin devices for a new user with an S100/S200 or D200?

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EMS (On-Premise) 11

• Release Notes for IronKey EMS On-Premises 7.1.0.0
• Connectivity to IronKey Enterprise Server: Error Code 28 or 56
• "Internet download failure" error during an IronKey software update
• Creating Certificates - Server and Issuer
• What if my System Admin device is lost or corrupt?

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Release Notes and Manuals 3

• IronKey EMS Release Notes
• Does Ironkey Enterprise Management Service (EMS) utilize Apache Struts?
• IronKey EMS On-Prem Release Notes

X200 Devices 5

• How can an admin change the password on an IronKey X100/X200 Enterprise device?
• Error (5028) when Recommissioning a Device or using Admin Tools.
• D200 and S200 Enterprise Device Recommission
• After an update, a Sys Admin device requires re-approval (S100, X200 models only)
• Managing S100 and X200 devices

General Error Messages 12

• API (4) error (-65531): Error while processing
• Windows error (1392) A Control Panel application error has occurred
• Application error (3033) A Control Panel application error has occurred
• "Application error (5020)"
• How to fix IronKey "Network error (35)" or "Error Code: 35"

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