DataLocker Support

General Information 33

• How do I obtain an IronKey Enterprise Activation code?
• Can I access the Enterprise Admin Console without an IronKey device? (Applies to EMS v. 7.0 or Later)
• Accessing Product Documentation for Ironkey devices
• Windows continually wants to scan and fix files on the the PRIVATE Volume after unlocking
• Can I access the Enterprise Admin Console without an IronKey device? (Applies up to EMS v. 6.2)

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EMS (On-Premise) 10

• Release Notes for IronKey EMS On-Premises 7.1.0.0
• Connectivity to IronKey Enterprise Server: Error Code 28 or 56
• "Internet download failure" error during an IronKey software update
• Creating Certificates - Server and Issuer
• Approved Certificate Authorities (CA's) to Obtain a New SSL certificate or Renew/Replace an existing SSL Certificate

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Release Notes and Manuals 5

• Links to Ironkey EMS Manuals
• IronKey EULA
• IronKey EMS Release Notes
• Does Ironkey Enterprise Management Service (EMS) utilize Apache Struts?
• IronKey EMS On-Prem Release Notes

X200 Devices 5

• How can an admin change the password on an IronKey X100/X200 Enterprise device?
• Error (5028) when Recommissioning a Device or using Admin Tools.
• D200 and S200 Enterprise Device Recommission
• After an update, a Sys Admin device requires re-approval (S100, X200 models only)
• Managing S100 and X200 devices

General Error Messages 17

• API (4) error (-65531): Error while processing
• "Application error (25665535)"
• Resolving E801000X error messages
• Application error (1087)
• Windows error (1392) A Control Panel application error has occurred

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