General Error Messages

IronKey API (4) error (-65531): Error while processing
If this error appears, your system clock is off by at least one year. To resolve this issue, reset your system clock to the current time....
Mon, 15 Aug, 2016 at 10:43 AM
IronKey "Application error (25665535)"
An "Application error (25665535) A Control Panel application error has occurred" message appears when an incorrect Network Setting exists and/or...
Mon, 15 Aug, 2016 at 10:45 AM
Resolving IronKey E801000X error messages
At times a user may receive the following pop-up error messages when attempting to unlock their IronKey: E8010002 E801003A E8010043  This can occur be...
Mon, 15 Aug, 2016 at 10:47 AM
Application error (1087)
You may encounter an Application error (1087) when launching Mozilla Firefox or clicking the "my.ironkey.com" button within the IronKey Control ...
Mon, 15 Aug, 2016 at 10:48 AM
Windows error (1392) A Control Panel application error has occurred
A "Windows Error (1392) A Control Panel Application error has occurred" message appears when attempting to unlock an IronKey device. This might ...
Mon, 15 Aug, 2016 at 10:49 AM
Application error (3033) A Control Panel application error has occurred
Update your device to the latest version. If you require assistance, please contact Technical Support at support@datalocker.com.
Mon, 15 Aug, 2016 at 10:51 AM
IronKey "Application error (5020)"
While rare, Application Error (5020) may happen when the IronKey Control Panel is open and you are reformatting your IronKey's Secure Files Volume, w...
Mon, 15 Aug, 2016 at 10:52 AM
How to fix IronKey "Network error (35)" or "Error Code: 35"
An "Error Code: 35" message might appear while attempting to check for device software updates. A "Network error (35): An Internet Connecti...
Mon, 15 Aug, 2016 at 10:53 AM
"DevCore error (36): Login failed"
A "DevCore error (36): Login failed Note that your IronKey device password has been set" message might appear when initializing an IronKey with ...
Mon, 15 Aug, 2016 at 10:55 AM
How to fix "Error Code: -17" while updating IronKey.
If an "Error Code: -17 - Updating your IronKey failed" message appears during an update, the computer's user permissions are possibly not b...
Mon, 15 Aug, 2016 at 11:00 AM