H-Series Hard Drives

Disable the Encryption Software on a Flash Drive
If the encryption of data is not needed, can it be disabled on a Defender drive?    The objective of the Defender family of drives is security of the data...
Mon, 21 Aug, 2017 at 4:51 PM
Windows error (39) while accessing H300/H350 Hard Drives
The error code you are receiving is a Windows error that is generally related to a possible registry corruption with respect to the way Windows recogn...
Mon, 2 Oct, 2017 at 10:00 AM
FIPS Certificate Number for Defender Devices
What is the FIPS Certificate Number for the Imation Defender Devices?   Below is the link for the F100, F150, F200+Bio, H100 and H200+Bio drives. Simply s...
Tue, 22 Aug, 2017 at 4:02 PM
User Guide - Access Standard
Imation ACCESS Standard User Guide MXI ACCESS Standard User Guide
Tue, 29 Mar, 2016 at 1:22 AM
Drive mapping issue with Windows 10
When you connect a device to a Windows 10 machine, no drives are mapped in “File Explorer” Cause: Automount is disabled on the Windows 10 system. Fix:  ...
Mon, 21 Aug, 2017 at 4:01 PM
IronKey Encrypted USB version 3.1.0.0 - Release Notes & Product Guide
Note : Support for the ePO extension was discontinued on February 1, 2016.  IronKey Encrypted USB version 3.1.0.0: Release Notes   Availability Date: Jun...
Tue, 22 Aug, 2017 at 3:01 PM
I'm missing data on my IronKey or Defender device. What can I do?
Please note, for IronKey Basic/Personal/Enterprise see the following Knowledge Base article: I'm missing data on my IronKey Secure Files Volume. What c...
Tue, 22 Aug, 2017 at 2:52 PM
Defender F200 & H200 - Enrolling Fingers on a Biometric Drive
How many fingers should I enroll on the Defender Bio-metric drive?   It is recommended that you enroll at least two fingers for bio-metric authentication....
Tue, 22 Aug, 2017 at 11:18 AM
Unlocking The Ironkey H200 on any OS, including BIOS
The benefit of the H200 biometric scanner is that the device can be unlocked with just a swipe of the finger. No software is needed allowing you to unlock t...
Fri, 3 Feb, 2017 at 1:51 PM
H300 FAQ
H300 Frequently Asked Questions (FAQ) Does the H300 support the same applications as the X250 series of devices? Only Anti-Malware is available on the...
Mon, 21 Aug, 2017 at 4:02 PM