H-Series Hard Drives

Disable the Encryption Software on a Flash Drive
If the encryption of data is not needed, can it be disabled on a Defender drive?    The objective of the Defender family of drives is security of the data...
Mon, 21 Aug, 2017 at 4:51 PM
Windows error (39) while accessing H300/H350 Hard Drives
The error code you are receiving is a Windows error that is generally related to a possible registry corruption with respect to the way Windows recogn...
Mon, 2 Oct, 2017 at 10:00 AM
FIPS Certificate Number for Defender Devices
What is the FIPS Certificate Number for the Imation Defender Devices?   Below is the link for the F100, F150, F200+Bio, H100 and H200+Bio drives. Simply s...
Tue, 22 Aug, 2017 at 4:02 PM
User Guide - Access Standard
Imation ACCESS Standard User Guide MXI ACCESS Standard User Guide
Tue, 29 Mar, 2016 at 1:22 AM
Drive mapping issue with Windows 10
When you connect a device to a Windows 10 machine, no drives are mapped in “File Explorer” Cause: Automount is disabled on the Windows 10 system. Fix:  ...
Mon, 21 Aug, 2017 at 4:01 PM
IronKey Encrypted USB version - Release Notes & Product Guide
Note : Support for the ePO extension was discontinued on February 1, 2016.  IronKey Encrypted USB version Release Notes   Availability Date: Jun...
Tue, 22 Aug, 2017 at 3:01 PM
I'm missing data on my IronKey or Defender device. What can I do?
Please note, for IronKey Basic/Personal/Enterprise see the following Knowledge Base article: I'm missing data on my IronKey Secure Files Volume. What c...
Tue, 22 Aug, 2017 at 2:52 PM
Can I unlock two IronKey H300/H350 at the same time?
While you cannot have two IronKey Control Panels running at the same time, you can terminate the IronKey.exe process of one drive (leaving the secure volu...
Mon, 2 Oct, 2017 at 4:04 PM
Defender F200 & H200 - Enrolling Fingers on a Biometric Drive
How many fingers should I enroll on the Defender Bio-metric drive?   It is recommended that you enroll at least two fingers for bio-metric authentication....
Tue, 22 Aug, 2017 at 11:18 AM
Unlocking The Ironkey H200 on any OS, including BIOS
The benefit of the H200 biometric scanner is that the device can be unlocked with just a swipe of the finger. No software is needed allowing you to unlock t...
Fri, 3 Feb, 2017 at 1:51 PM