General

Generate debug logging for support team.
Log file location: C:\Users\username\AppData\Roaming\BlockMaster\ or %appdata%\BlockMaster For Sentry 3 devices running software version 4.8.2...
Thu, 13 Apr, 2017 at 2:50 PM
I have been locked out of my Sentry Flash Drive, how do I reset it?
Mac OSX: Resetting your Sentry drive will wipe the drive contents and restore it to factory settings.  Click on Actions->Reset to restore the drive. ...
Mon, 20 Mar, 2017 at 10:07 AM
Sentry Proxy Detection and Network Issues
Please update your device firmware to the latest version: https://datalocker.com/device-updates v4.8.19 and lower may have issues with proxy detec...
Mon, 15 May, 2017 at 3:31 PM
Forgot Password: How many attempts before Sentry Flash Drive is locked?
After 10 failed password attempts Sentry Flash Drive will notify that there are 10 more attempts before it permanently locks. After 20 attempts Sentry will ...
Fri, 25 Mar, 2016 at 8:28 AM