Product Related

Operating System Support
The DL3 and Enterprise drives are platform independent.  As long as your platform accepts USB mass storage devices, and can provide the needed power via USB...
Fri, 25 Mar, 2016 at 7:11 AM
Why haven't I received an activation key?
Some mailboxes with strict filtering may detect your activation email as spam. We suggest first checking your junk mail folder. If you have checked your spa...
Fri, 25 Mar, 2016 at 7:15 AM
What is Two-Factor Authentication (for DL3 FE)?
Two factor authentication is an added layer of protection requiring two modes of authentication – a physical RFID tag and a personal passcode – before unloc...
Thu, 23 Mar, 2017 at 2:45 PM
BadUSB vs. DataLocker Encrypted Flash Drives
BadUSB vs. DataLocker Encrypted Flash Drives (Sentry FIPS, Sentry 3.0, Sentry 3 FIPS) How BadUSB can infect a USB device and options to defend against i...
Tue, 27 Sep, 2016 at 10:12 AM
Whitelisting DataLocker Drives
Please make sure to whitelist your DataLocker device in any programs that may block usb removable storage or optical drives. Examples of programs that may b...
Wed, 17 May, 2017 at 3:44 PM