This is a known issue.  This error can be caused when an Admin tries to recommission two devices in a row.

Here's how to avoid it: 


  1. Update your devices to IronKey software release or greater.


Recommission Separately

  1. Recommission a device
  2. Click Management to go back to Control Panel
  3. Click Admin Tools > Recommission, then recommission the next device 
  4. Repeat as needed