The H100 and H200 + Bio, are fully compatible with Mac OS 10.5 and higher. If you are experiencing mounting issues with the H100 or H200, update your drive to the latest software version 18.104.22.168.
Back-up any data on your device prior to running the update package.
The update package must be run on a Windows Based system only.
1. Download the 22.214.171.124 update package) using the following link:
2. Connect the device but do NOT login.
3. Run the downloaded executable and follow the on-screen prompts to complete the process