How long does it take to process my order?
Orders are usually processed within 1-2 business days. Business days include Monday through Friday, and exclude certain US national holidays.

What is your warranty policy?
DataLocker products carry a 1-year limited warranty from the date of purchase. DataLocker is not responsible for any damages incurred in the shipping process.  Any claims for loss or damage must be made to the carrier directly.  Claims for shipping errors should be reported to DataLocker within three (3) working days of receipt of merchandise.

What is your return policy?
We offer a 30 day money back guarantee.  If for any reason you are not satisfied with the your DataLocker product you can return it for a full refund.  We cannot accept returns on damaged goods or merchandise that has been used inappropriately.

Can the DataLocker be shipped internationally?
Yes, DataLocker products can be shipped internationally to most countries however DataLocker products are subject to export restrictions. See below :

EXPORT COMPLIANCE

YOU UNDERSTAND AND ACKNOWLEDGE DATALOCKER PRODUCTS ARE SUBJECT TO REGULATION BY AGENCIES OF THE U.S. GOVERNMENT, INCLUDING THE U.S.DEPARTMENT OF COMMERCE, WHICH PROHIBIT EXPORT OR DIVERSION OF CERTAIN PRODUCTS AND TECHNOLOGY TO CERTAIN COUNTRIES. ANY AND ALL OF YOUR OBLIGATIONS WITH RESPECT TO DATALOCKER PRODUCTS SHALL BE SUBJECT IN ALL RESPECTS TO SUCH UNITED STATES LAWS AND REGULATIONS AS SHALL FROM TIME TO TIME GOVERN THE LICENSE AND DELIVERY OF TECHNOLOGY AND PRODUCTS ABROAD BY PERSONS SUBJECT TO THE JURISDICTION OF THE UNITED STATES, INCLUDING THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED, ANY SUCCESSOR LEGISLATION, AND THE EXPORT ADMINISTRATION REGULATIONS ("EAR") ISSUED BY THE DEPARTMENT OF COMMERCE, INTERNATIONAL TRADE ADMINISTRATION, AND BUREAU OF EXPORT ADMINISTRATION. YOU WARRANT THAT YOU WILL COMPLY IN ALL RESPECTS WITH THE EXPORT AND RE-EXPORT RESTRICTIONS APPLICABLE TO THE PRODUCTS AND WILL OTHERWISE COMPLY WITH THE EAR OR OTHER UNITED STATES LAWS AND REGULATIONS IN EFFECT FROM TIME TO TIME.


RECIPIENT WARRANTY. YOU WARRANT AND AGREE THAT YOU ARE NOT: (I) LOCATED IN, UNDER THE CONTROL OF, OR A NATIONAL OR RESIDENT OF TALIBAN CONTROLLED AFGHANISTAN, CUBA, IRAQ, LIBYA, NORTH KOREA, IRAN, SYRIA, OR SUDAN, OR (II) ON THE U.S TREASURY DEPARTMENT LIST OF SPECIALLY DESIGNATED NATIONALS OR THE U.S. COMMERCE DEPARTMENTS TABLE OF DENY ORDERS.