Administrators may wish to set up their DL3 and DL3FE with a user password so that the user can access and save data to the drive, but not change the administrative settings in the DL3 and DL3FE, as well as being able to reset the user's password in the event they forget the password.

Important Note: DL3 (FE) Firmware Versions 1.X and earlier have a default password of six 0's (000000). DL3 (FE) Firmware Versions 2.X and greater will have a default password of 7 0's (0000000).

How to Setup User Password?

First connect your DL3 and input the administrator password. If this is a new device or if the default password has not been changed, you must change the default Administrator Password. Once the password is inputted, tap SETUP.

Then tap CHANGE PASSWORD and change the default Password to a secure password that only you would know.

Once that is completed, tap on USER PASSWORD and tap on ENABLE.
You should receive a message saying “WARNING USER PASSWORD HAS BEEN RESET TO ‘0000000’”. (Please see Important Note above)
Tap OK.

Next Unplug and plug the DL3 back in and input the User Password (0000000), tap OK, then tap SETUP. (Please see Important Note above)
At the first screen, there is a button called “CHANGE PASSWORD”, tap that and change the user password to what you or the user want.

Now the user should log into the DL3 with only using the user password. 

If you require more functionality in being able to manage your DL3 or DL3FE such as remote password reset or full device audit logs you may want to look into our SafeConsole Management Platform. To request a trial please click HERE.